upgrade from Home Premium to ultimate key problem

I bought a laptop with Windows Vista Home Premium and I was unable to find
the product key, which was hidden on the bottom.... well I upgraded to
ultimate without putting in the key for home premium. well I bought me
upgrade online and was never sent a key for ultimate. now my computer is
locked up to only using the internet to contact windows. I request that I put
in the key for ultimate but they din't send me a key when I bought it online.
help!

Hi there,

You should have received a sticker with the prodiut key on it.

http://www.microsoft.com/resources/h...displaylang=en

Where did you buy your upgrade?


Best regards,
Michel Denie

"Maynard" <Maynard@discussions.microsoft.com> wrote in message
news:92BD9B3D-6355-4F4E-BF10-1D403AAE9AAA@microsoft.com...
> I bought a laptop with Windows Vista Home Premium and I was unable to find
> the product key, which was hidden on the bottom.... well I upgraded to
> ultimate without putting in the key for home premium. well I bought me
> upgrade online and was never sent a key for ultimate. now my computer is
> locked up to only using the internet to contact windows. I request that I
> put
> in the key for ultimate but they din't send me a key when I bought it
> online.
> help!