Re: Error 0x80070020

MowGreen,

I had the same problems as luc.mil...no Spybot, all antivirus deactivated,
etc. and still could not use Update. I applied the two fixes you recommended
and the Update feature works perfectly now.

Thanks to a very knowledgeble MVP!
regards, "shortfuse"

"MowGreen [MVP]" wrote:

> Is this XP SP2, 32 bit ? If yes, then download the latest Windows Update
> Agent from here:
> http://download.windowsupdate.com/v7...gent30-x86.exe
>
> Then download and save KB927891 if it has not been installed.
> http://www.microsoft.com/downloads/d...displaylang=en
> *** Change the Language if need be prior to downloading it ***
>
> Save them, do not run them while the browser is open or the Automatic
> Update service is running.
> Close the browser and any other open programs.
>
> Stop the Automatic Update service via services.msc for now.
> Check to see if BITS [Background Intelligent Transfer Service]
> is Started. If so, Stop it for now.
> [NOTE: BITS only needs to be set to Manual for it's Startup type when
> doing Automatic Updates or manual updates at the update sites]
>
> Now install WindowsUpdateAgent30-x86.exe
> Then install KB927891
> Restart the system
>
> The AU service should be running now if it is/was set to Automatic
>
> Visit Windows/Microsoft Update to see if updates can install now.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> luc.mil wrote:
>
> > I have checked services.msc and have found nothing related to anti-virus or
> > anti-spyware programs. I have also tried ending all non-system processes.
> > Still nothing.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Then you'll need to check the Services which are currently running to
> >>see what is locking the file. There still maybe a service left over from
> >>the uninstall of AVG or another security application that is causing
> >>this issue.
> >>You can use HijackThis to view Services that are active:
> >>http://www.trendsecure.com/portal/en...hijackthis.php
> >>
> >>Consult the Quick Start Guide if you have any questions about running it
> >>or click the FAQ link.
> >>
> >>The Services active are listed in the 023 section at the bottom of the log.
> >>If you find a leftover Service that is still active, then use HJT to
> >>remove it.
> >>
> >>**** DO NOT REMOVE any Service if you are not 100% certain of what it
> >>is, please. ****
> >>
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>luc.mil wrote:
> >>
> >>
> >>>Well thanks, but maybe check out the original post where I clearly stated "I
> >>>have uninstalled a broken AVG Free install, MS Antispyware, and Spybot is not
> >>>installed nor is TeaTimer.exe running."
> >>>
> >>>"Engel" wrote:
> >>>
> >>>
> >>>
> >>>>luc.mil
> >>>>
> >>>>0x80070020 -2147024864 STIERR_SHARING_VIOLATION The process cannot access
> >>>>the file because it is being used by another process
> >>>>
> >>>>You receive a "0x80070020 The process cannot access the file because it is
> >>>>being used by another process" error message when you try to download an
> >>>>update from Windows Update or from Microsoft Update
> >>>>
> >>>>http://support.microsoft.com/default...b;EN-US;883825
> >>>>
> >>>>Switching off anti-virus scanner while updating Disable all anti-virus,
> >>>>anti-spyware (including TeaTimer) product before attempting Windows Update.
> >>>>--
> >>>>
> >>>>"luc.mil" wrote:
> >>>>
> >>>>
> >>>>
> >>>>>Microsoft update will not finish installing its new update software. It
> >>>>>finishes downloading, looks like it finishes copying, and then comes up with
> >>>>>Error 0x80070020. I have uninstalled a broken AVG Free install, MS
> >>>>>Antispyware, and Spybot is not installed nor is TeaTimer.exe running.
> >>>>>
> >>>>>Any suggestions?
> >>
>