To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.
Thread history:
http://groups.google.com/group/micro...aff57507f0b014
==============
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
=> Start a free Windows Update support incident request <=
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to
http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.org/
Frank wrote:
> So I haven't had any other replies on my post - am I in the right forum?
> Is
> there a better one I should try?
>
> I would appreciate any feedback.
>
> Thanks,
> Frank