To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
=> Start a free Windows Update support incident request <=
Support for Windows Update:
1. See the "Need more help? Tell us what problem you are having" section of
2. You cannot install some updates or programs
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
3b. Compare errors to those listed here:
and/or go to http://windowsupdate.microsoft.com
> click on Help and Support
link in left pane > Solve problems on your own.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
> So I haven't had any other replies on my post - am I in the right forum?
> there a better one I should try?
> I would appreciate any feedback.