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RE: How to Recover From KB936357 Blue Screen of Death

microsoft.public.windowsupdate






Speedup My PC
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Old 10-29-2007
Azrael
 

Posts: n/a
RE: How to Recover From KB936357 Blue Screen of Death


"SmartArray" wrote:

> After 5 days of narrowing down this problem to this specific Update, making
> it happen, and recovering I thought I would share the solution so you
> wouldn't have to suffer too! This problem seems to afflict Pentium4HT
> processors in the 2.8-3.0Ghz range. This microcode should not install on
> these processors as it appears to be a Core 2/Duo update, but somehow the P4
> slipped through the install processor check.
>
> Problem: After installing KB936357 microcode update, Windows XP will no
> longer boot into any mode. Various blue screens will appear, some with and
> some without stop codes.
>
> Solution: Follow these steps and you will save yourself lots of time and
> trouble of reinstalling.
>
> 1) Boot the machine into the Windows Recovery Console. See KB if you don't
> know how. You're now in basically a DOS shell with limited functionality.
> 2) Type the following: cd $NtUninstallKB936357$\spuninst
> This will basically change the active directory to the uninstall
> directory created by this update.
> 3) Type the following: BATCH spuninst.txt
> You will see a couple of lines echo'd to the screen indicating a file
> was copied.
> 4) Type the following to reboot the machine: exit
> 5) Your machine will now reboot into Windows XP.
> 6) Go to control panel, and add-remove programs, select "show updates".
> 7) Use add-remove programs to uninstall KB936357 update. This will finish
> the cleanup of the registry and other misc windows stuff.
> 8) Start Windows update, select "Custom", and click the little box under
> the update for KB936357 to never show it again.
>
> Countless hours were spent figuring out what was wrong, my machine was
> essentially 100% updated except for this one, it was intentionally installed
> knowing it would break (yes, willing to risk reinstalling for the third time)
> just to prove it was the bain of my existence. Fortunately I was right . . .
> I'll keep my nasty comments to myself, have a good night.
>



oh my god this was a nightmare ive spent the past 2 months doing repair
installs
and then tried a few clean installs i searched the kb and the net for
answers
thought maybe it was just my pc im down to my last activation from this
issue

why dosnt ms post a warning or only install this to pcs with the correct cpus
i ended up do the same thing you did just didnt know what update it was till
this time

btw it sees p4HT chips as being a multi cpu thats why it will install on
these systems ive talked myself out of calling ms support and letting them
know how "displeased" i am right now

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