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ANOTHER Unable To Install Updates Problem

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Reply
  #1 (permalink)  
Old 10-29-2007
Engel
 

Posts: n/a
RE: ANOTHER Unable To Install Updates Problem
Hello Sandgroper,

Run this diagnose test, <http://www.microsoft.com/genuine/diag/>

follow the links
http://www.microsoft.com/communities...a-49849a06e919

I hope this post is helpful.

Let us know how it works ┬║ut.
- -- ---

"Sandgroper" wrote:

> Hi people ,
>
> I another one that is unable to install MS updates of the web site.
>
> I am running XP Pro SP2 and I only do updates occasionally , and yesterday
> I needed to do a update for a daylight saving patch and I also decided to
> install the high priority updates as well.
> And I couldn't do any of the updates , I had managed to download all the
> updates , but I just can't install them !
> From what I have read /told , I followed ALL the steps in this KB article :
>
> http://support.microsoft.com/kb/822798
>
> But not one of these methods worked.
>
> What is actually happening is that I am unable to install any of the updates
> that I have already downloaded , the only updates that I can install are the
> ones that I have not downloaded and are still on the update web site .
>
> I want to be able to remove the downloaded updates ( not installed ) that I
> have on my computer so that I can start fresh again to do the updates.
>
> Does anybody know how I can remove these downloaded updates that haven't
> been installed yet ?
>
> Thanks.
>
>
> --
> ------------------------------------------------------------------------------------------------------------------
> True Multitasking is having three computers and a chair with wheels.
>
>
> Sandgroper
> ------------------------------------
> Remove KNICKERS to Email
> steveray@KNICKERSiinet.net.au
>
>
>
>

Reply With Quote
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  #2 (permalink)  
Old 10-29-2007
Sandgroper
 

Posts: n/a
ANOTHER Unable To Install Updates Problem
Hi people ,

I another one that is unable to install MS updates of the web site.

I am running XP Pro SP2 and I only do updates occasionally , and yesterday
I needed to do a update for a daylight saving patch and I also decided to
install the high priority updates as well.
And I couldn't do any of the updates , I had managed to download all the
updates , but I just can't install them !
From what I have read /told , I followed ALL the steps in this KB article :

http://support.microsoft.com/kb/822798

But not one of these methods worked.

What is actually happening is that I am unable to install any of the updates
that I have already downloaded , the only updates that I can install are the
ones that I have not downloaded and are still on the update web site .

I want to be able to remove the downloaded updates ( not installed ) that I
have on my computer so that I can start fresh again to do the updates.

Does anybody know how I can remove these downloaded updates that haven't
been installed yet ?

Thanks.


--
------------------------------------------------------------------------------------------------------------------
True Multitasking is having three computers and a chair with wheels.


Sandgroper
------------------------------------
Remove KNICKERS to Email
steveray@KNICKERSiinet.net.au



Reply With Quote
  #3 (permalink)  
Old 10-29-2007
Sandgroper
 

Posts: n/a
Re: ANOTHER Unable To Install Updates Problem

"Engel" <Engel@discussions.microsoft.com> wrote in message
news:C1A9C0C4-8E88-48B4-9605-AE60E83CE2E7@microsoft.com...
> Hello Sandgroper,
>
> Run this diagnose test, <http://www.microsoft.com/genuine/diag/>
>
> follow the links
> http://www.microsoft.com/communities...a-49849a06e919
>
> I hope this post is helpful.
>
> Let us know how it works ║ut.
> - -- ---


Thanks for your reply.

I followed your first link and did the diagnostic , installed a few things
.... etc and all the boxes came up as "Passed".

But when I tried to do the update , I still got the same problem , it just
won't install the already 10 downloaded packages.
Even tried to re-boot the system , still no go.

What I need to do is to remove these 10 downloaded packages from my system
so that I can do run the update again and install the package from the
update web site.
Do you know how to remove these downloaded packages that are sitting there
waiting to be installed.

Thanks.


--
------------------------------------------------------------------------------------------------------------------
True Multitasking is having three computers and a chair with wheels.


Sandgroper
------------------------------------
Remove KNICKERS to Email
steveray@KNICKERSiinet.net.au


Reply With Quote
  #4 (permalink)  
Old 10-29-2007
Shenan Stanley
 

Posts: n/a
Re: ANOTHER Unable To Install Updates Problem
Sandgroper wrote:
> I another one that is unable to install MS updates of the web site.
>
> I am running XP Pro SP2 and I only do updates occasionally , and
> yesterday I needed to do a update for a daylight saving patch and I
> also decided to install the high priority updates as well.
> And I couldn't do any of the updates , I had managed to download
> all the updates , but I just can't install them !
> From what I have read /told , I followed ALL the steps in this KB
> article :
> http://support.microsoft.com/kb/822798
>
> But not one of these methods worked.
>
> What is actually happening is that I am unable to install any of
> the updates that I have already downloaded , the only updates that
> I can install are the ones that I have not downloaded and are still
> on the update web site .
> I want to be able to remove the downloaded updates ( not installed
> ) that I have on my computer so that I can start fresh again to do
> the updates.
> Does anybody know how I can remove these downloaded updates that
> haven't been installed yet ?


Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144

Doesn't help?

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.

http://download.windowsupdate.com/Wi...gent30-x86.exe
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/d...9-404327772E5A

- Reboot.

- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.

- Come back and let us know how things went!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Reply With Quote
  #5 (permalink)  
Old 10-29-2007
Sandgroper
 

Posts: n/a
Re: ANOTHER Unable To Install Updates Problem

"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:eAx0AAlGIHA.5980@TK2MSFTNGP04.phx.gbl...

> Updates are not installed successfully from Windows Update,
> from Microsoft Update, or by using Automatic Updates after
> you repair a Windows XP installation
> http://support.microsoft.com/kb/943144
>
> Doesn't help?


Have tried that method twice and it won't work

> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be needed.
>


Tried that as well 3 times and still won't fix the problem , I ended up
flushing the SoftwareDistributation on my last attempt.
The closest I have got is to be able to redownload the updates , but they
still failed to install.

> - Download/Install Windows Update v3.
>
> http://download.windowsupdate.com/Wi...gent30-x86.exe
> (You *may* need to install it using the command line switch "/wuforce"
> right after the reboot - immediately after logging in.)


This too I installed and rebooted and I still can't install any updates .

>
> - Download/Install the 927891 patch.
> http://www.microsoft.com/downloads/d...9-404327772E5A


I tried to install this patch both by double clicking on it an through the
Run box and it wouldn't install , I kept getting the error message of :
"Setup could not verify the integrity of the file Update.inf . Make sure
Cryptographic Services is running"

Cryptographic services are running I have started and stopped it about 5
times so far.

This is the first original message that I actually got when I tried to
install the downloaded package KB 933360 , which is a update for daylight
savings and after that , when I tried to do any updates , I just wouldn't
work and kept getting all these error messages.

>
> - Reboot.


Did that and still it is no good.
>
> - Visit http://windowsupdate.microsoft.com/ and scan for/install updates.
>
> - Come back and let us know how things went!
>


Did that , I can scan for updates and it will list them but they just won't
install.
I keep getting the error code of : 0x8007F0DA

I have also add these sites to the Trusted Web Site in the Security Tab as
suggested in one article that I have read :
http://*.update.microsoft.com
https://*.update.microsoft.com
http://download.windowsupdate.com

Have checked the all the Certificates in the Trusted Root Certification
Authority in the Content Tab and I have gone through 8 out of the 10 methods
described in this article.

http://support.microsoft.com/kb/822798

I have got all these problems simply because I wanted to install a daylight
savings update .
I live in Western Australia and last year , 2006 , daylight savings was
introduced AGAIN for ANOTHER trial period and I installed the MS daylight
savings patch and after the daylight savings finished , I remove it and then
reinstalled it the other day when the time zone changed back to daylight
savings time and this is where I started getting this problem of being
unable to install any updates.

I have tried just about everything that I found searching the MS web sites
and the KB , so I am stuffed if I know how to fix this problem.

Have you got any other suggestions >

Thanks for all your help.


--
------------------------------------------------------------------------------------------------------------------
True Multitasking is having three computers and a chair with wheels.


Sandgroper
------------------------------------
Remove KNICKERS to Email
steveray@KNICKERSiinet.net.au






Reply With Quote
  #6 (permalink)  
Old 10-30-2007
PA Bear
 

Posts: n/a
Re: ANOTHER Unable To Install Updates Problem
EDIT: You didn't tell us the whole story here! See
http://groups.google.com/group/micro...5e6d03decbfcf7
---------------------------------
Are the updates in question not offered at Windows/Microsoft Update website
(possibly as Hidden updates)?

> I want to be able to remove the downloaded updates ( not installed ) that
> I
> have on my computer so that I can start fresh again to do the updates.


See Method 10 in http://support.microsoft.com/kb/822798 > In Step 4, don't
empty the contents of %system%\Windows\SoftwareDistribution folder, delete
the folder itself > now do Steps #6 and #7.

=====================================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


Sandgroper wrote:
> Hi people ,
>
> I another one that is unable to install MS updates of the web site.
>
> I am running XP Pro SP2 and I only do updates occasionally , and
> yesterday
> I needed to do a update for a daylight saving patch and I also decided to
> install the high priority updates as well.
> And I couldn't do any of the updates , I had managed to download all the
> updates , but I just can't install them !
> From what I have read /told , I followed ALL the steps in this KB article
> :
>
> http://support.microsoft.com/kb/822798
>
> But not one of these methods worked.
>
> What is actually happening is that I am unable to install any of the
> updates
> that I have already downloaded , the only updates that I can install are
> the
> ones that I have not downloaded and are still on the update web site .
>
> I want to be able to remove the downloaded updates ( not installed ) that
> I
> have on my computer so that I can start fresh again to do the updates.
>
> Does anybody know how I can remove these downloaded updates that haven't
> been installed yet ?
>
> Thanks.


Reply With Quote
  #7 (permalink)  
Old 10-30-2007
Sandgroper
 

Posts: n/a
Re: ANOTHER Unable To Install Updates Problem

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:uhbAWYpGIHA.1184@TK2MSFTNGP04.phx.gbl...
> EDIT: You didn't tell us the whole story here! See
> http://groups.google.com/group/micro...5e6d03decbfcf7
> ---------------------------------
> Are the updates in question not offered at Windows/Microsoft Update
> website
> (possibly as Hidden updates)?


The updates that are offered are 7 security updates and 3 XP updates ,
including the original one that I wanted (KB933360) which is a daylight
savings patch.

Update for Windows XP (KB938828)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB938829)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB938127)
Update for Windows XP (KB933360)
Security Update for Windows XP (KB936021)
Security Update for Outlook Express for Windows XP (KB941202)
Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)

>
>> I want to be able to remove the downloaded updates ( not installed )
>> that
>> I
>> have on my computer so that I can start fresh again to do the updates.

>
> See Method 10 in http://support.microsoft.com/kb/822798 > In Step 4, don't
> empty the contents of %system%\Windows\SoftwareDistribution folder, delete
> the folder itself > now do Steps #6 and #7.
>
> =====================================

I tried method 10 that you have suggested , I was able to re-download the
updates but they failed to
install.
I also disabled my anti -virus software , which I have been doing for the
last day or so when trying to do the updates.

>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/?kbid=906602
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
> to install the update(s).


Did that.

>
> 1. See the "Need more help? Tell us what problem you are having" section
> of
> http://support.microsoft.com/?scid=ph;en-us;6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
>
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.


Here is some of the errors that I am getting in the log file , this is the
start of the updates .
---------------------------------------------------------------------------------------
2007-10-30 21:27:32:637 388 260 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-10-30 21:27:32:637 388 260 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2007-10-30 21:27:40:588 388 260 PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2007-10-30 21:27:40:588 388 260 PT WARNING: SOAP Fault: 0x00012c
2007-10-30 21:27:40:588 388 260 PT WARNING: faultstring:Fault occurred
2007-10-30 21:27:40:588 388 260 PT WARNING: ErrorCode:ConfigChanged(2)
2007-10-30 21:27:40:588 388 260 PT WARNING: Messagenull)
2007-10-30 21:27:40:588 388 260 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2007-10-30 21:27:40:588 388 260 PT WARNING:
ID:e61ed5f2-bed3-432b-8dbc-1475099bd527
2007-10-30 21:27:40:909 388 260 PT WARNING: PTWarn: Anonymous plug-in
skipped for WU
2007-10-30 21:27:42:781 388 260 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-10-30 21:27:42:811 388 260 Misc Microsoft signed: Yes
2007-10-30 21:27:42:891 388 260 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-10-30 21:27:42:911 388 260 Misc Microsoft signed: Yes
20
-------------------------------------------------------------
Here is the event log for attmpting to install one of the update package.

2007-10-30 21:29:57:845 3328 d78 Handler : Updates to install = 1
2007-10-30 21:29:57:845 3328 d78 Handler : Installing update
{08123A3C-C7FD-43A4-A4CE-80089B1267DF}.100
2007-10-30 21:29:57:845 3328 dec Handler Installing with
parameters=-q -z -er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\4 4d74c37f0595a363bcec5e9229d8564.
2007-10-30 21:30:06:478 3328 dec Handler Install completed with 0x8007f0da.
2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8007f0da:
InstallOrUninstallThread failed in
CUHWindowsPatchHandler::HandleSingleUpdate
2007-10-30 21:30:06:478 3328 d78 Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x8007f0da, disabled
until reboot = No, reboot required = No
2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2007-10-30 21:30:06:478 3328 d78 Handler :::::::::
2007-10-30 21:30:06:478 3328 d78 Handler :: END :: Handler: Windows Patch
Install
2007-10-30 21:30:06:478 3328 d78 Handler :::::::::::::
2007-10-30 21:30:06:498 388 a24 DnldMgr Preparing update for install,
updateId = {0DA009CC-8C0B-4346-9786-C1BC5153898C}.103.
2007-10-30 21:30:06:508 3328 fc8 Handler :::::::::::::
2007-10-30 21:30:06:508 3328 fc8 Handler :: START :: Handler: Windows Patch
Install
2
----------------------------------------------------------------
Generally , I have tried just about everything mentioned in all the links
people have mentioned , I have also rechecked everything else and I have
added the MS updates sites to "Trusted Sites" , enabled cookies for
microsoft.com and windows.update.com
Also it is not a MTU problem when downloading because my other secondary XP
Pro machine that is connected to the same router has no problems in updating
and I have switched on /off my firewall without any noticable results.

I have not installed any new programs nor have I had any problems lately
with XP.

I have tried everything that everybody has suggested and I am still unable
to fix the problem , I have never seed a problem likt it.

Have you got any other suggestions ?

Thanks.


--
------------------------------------------------------------------------------------------------------------------
True Multitasking is having three computers and a chair with wheels.


Sandgroper
------------------------------------
Remove KNICKERS to Email
steveray@KNICKERSiinet.net.au





Reply With Quote
  #8 (permalink)  
Old 10-31-2007
PA Bear
 

Posts: n/a
Re: ANOTHER Unable To Install Updates Problem
Please quote the entire message to which you're replying.

You omitted:

> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blog...showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and
> Support
> link in left pane > Solve problems on your own.


Did you look for the 0x8007F0DA error (which you didn't mention in your
first post to /this/ newsgroup) at either of the pages above?

Are the updates offered at and are you able to install them via
http://windowsupdate.microsoft.com (i.e., not via Automatic Updates)?

Have you considered opening a free support incident? (Did I mention the
support is free?!)

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


Sandgroper wrote:
> "PA Bear" <PABearMVP@gmail.com> wrote in message
> news:uhbAWYpGIHA.1184@TK2MSFTNGP04.phx.gbl...
>> EDIT: You didn't tell us the whole story here! See
>> http://groups.google.com/group/micro...5e6d03decbfcf7
>> ---------------------------------
>> Are the updates in question not offered at Windows/Microsoft Update
>> website
>> (possibly as Hidden updates)?

>
> The updates that are offered are 7 security updates and 3 XP updates ,
> including the original one that I wanted (KB933360) which is a daylight
> savings patch.
>
> Update for Windows XP (KB938828)
> Security Update for Windows XP (KB921503)
> Security Update for Windows XP (KB938829)
> Security Update for Windows Media Player 9 (KB936782)
> Security Update for Windows XP (KB938127)
> Update for Windows XP (KB933360)
> Security Update for Windows XP (KB936021)
> Security Update for Outlook Express for Windows XP (KB941202)
> Cumulative Security Update for Internet Explorer 6 for Windows XP
> (KB939653)
>
>>
>>> I want to be able to remove the downloaded updates ( not installed )
>>> that
>>> I
>>> have on my computer so that I can start fresh again to do the updates.

>>
>> See Method 10 in http://support.microsoft.com/kb/822798 > In Step 4,
>> don't
>> empty the contents of %system%\Windows\SoftwareDistribution folder,
>> delete
>> the folder itself > now do Steps #6 and #7.
>>
>> =====================================

> I tried method 10 that you have suggested , I was able to re-download the
> updates but they failed to
> install.
> I also disabled my anti -virus software , which I have been doing for the
> last day or so when trying to do the updates.
>
>>
>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
>> Update Services installation issues:
>> http://support.microsoft.com/?kbid=906602
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> Tip: Temporarily disable real-time protection by your anti-virus and/or
>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
>> attempting
>> to install the update(s).

>
> Did that.
>
>>
>> 1. See the "Need more help? Tell us what problem you are having" section
>> of
>> http://support.microsoft.com/?scid=ph;en-us;6527
>>
>> 2. You cannot install some updates or programs
>> http://support.microsoft.com/default...b;en-us;822798
>>
>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>> associated with the download/install.

>
> Here is some of the errors that I am getting in the log file , this is the
> start of the updates .
> ---------------------------------------------------------------------------------------
> 2007-10-30 21:27:32:637 388 260 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2007-10-30 21:27:32:637 388 260 PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> https://www.update.microsoft.com/v6/...ce/client.asmx
> 2007-10-30 21:27:40:588 388 260 PT WARNING: SyncUpdates failure, error =
> 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code
> =
> 200
> 2007-10-30 21:27:40:588 388 260 PT WARNING: SOAP Fault: 0x00012c
> 2007-10-30 21:27:40:588 388 260 PT WARNING: faultstring:Fault
> occurred
> 2007-10-30 21:27:40:588 388 260 PT WARNING:
> ErrorCode:ConfigChanged(2)
> 2007-10-30 21:27:40:588 388 260 PT WARNING: Messagenull)
> 2007-10-30 21:27:40:588 388 260 PT WARNING:
> Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> 2007-10-30 21:27:40:588 388 260 PT WARNING:
> ID:e61ed5f2-bed3-432b-8dbc-1475099bd527
> 2007-10-30 21:27:40:909 388 260 PT WARNING: PTWarn: Anonymous plug-in
> skipped for WU
> 2007-10-30 21:27:42:781 388 260 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-10-30 21:27:42:811 388 260 Misc Microsoft signed: Yes
> 2007-10-30 21:27:42:891 388 260 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
> 2007-10-30 21:27:42:911 388 260 Misc Microsoft signed: Yes
> 20
> -------------------------------------------------------------
> Here is the event log for attmpting to install one of the update package.
>
> 2007-10-30 21:29:57:845 3328 d78 Handler : Updates to install = 1
> 2007-10-30 21:29:57:845 3328 d78 Handler : Installing update
> {08123A3C-C7FD-43A4-A4CE-80089B1267DF}.100
> 2007-10-30 21:29:57:845 3328 dec Handler Installing with
> parameters=-q -z -er,
> sandbox=C:\WINDOWS\SoftwareDistribution\Download\4 4d74c37f0595a363bcec5e9229d8564.
> 2007-10-30 21:30:06:478 3328 dec Handler Install completed with
> 0x8007f0da.
> 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8007f0da:
> InstallOrUninstallThread failed in
> CUHWindowsPatchHandler::HandleSingleUpdate
> 2007-10-30 21:30:06:478 3328 d78 Handler : WARNING: Install completed:
> result type = 0x0, installer error = True, error = 0x8007f0da, disabled
> until reboot = No, reboot required = No
> 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8024200b:
> HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
> 2007-10-30 21:30:06:478 3328 d78 Handler :::::::::
> 2007-10-30 21:30:06:478 3328 d78 Handler :: END :: Handler: Windows
> Patch
> Install
> 2007-10-30 21:30:06:478 3328 d78 Handler :::::::::::::
> 2007-10-30 21:30:06:498 388 a24 DnldMgr Preparing update for install,
> updateId = {0DA009CC-8C0B-4346-9786-C1BC5153898C}.103.
> 2007-10-30 21:30:06:508 3328 fc8 Handler :::::::::::::
> 2007-10-30 21:30:06:508 3328 fc8 Handler :: START :: Handler: Windows
> Patch
> Install
> 2
> ----------------------------------------------------------------
> Generally , I have tried just about everything mentioned in all the links
> people have mentioned , I have also rechecked everything else and I have
> added the MS updates sites to "Trusted Sites" , enabled cookies for
> microsoft.com and windows.update.com
> Also it is not a MTU problem when downloading because my other secondary
> XP
> Pro machine that is connected to the same router has no problems in
> updating
> and I have switched on /off my firewall without any noticable results.
>
> I have not installed any new programs nor have I had any problems lately
> with XP.
>
> I have tried everything that everybody has suggested and I am still unable
> to fix the problem , I have never seed a problem likt it.
>
> Have you got any other suggestions ?
>
> Thanks.


Reply With Quote
  #9 (permalink)  
Old 10-31-2007
Sandgroper
 

Posts: n/a
Re: ANOTHER Unable To Install Updates Problem

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:OCbw2n1GIHA.4808@TK2MSFTNGP05.phx.gbl...

Hi PA Bear

Thanks for your response.
I have top posted my reply so at to retain the entire Ng posting.

I though I had posted Error Code : 0x8007F0DA in one of my replies in this
Ng , looks like I didn't.

I did compare the errors listed on bleepingcomputer.com and there was no
entry for Error Code : 0x8007F0DA , I tried doing resolution 1 and
resolution 2 and it didn't work .
I have checked out all the other links that you have posted and none of them
really can fix my problem.

I have submitted a support incident to MS detailing my problem and the steps
that I have taken to fix it along with all the log files that they have
requested.

So now I will have to wait for a reply.

Thank you for all the time you have spent trying to fix my update problem.

When I get an anwser and a fix for the update problem I will post it back in
this Ng.


--
------------------------------------------------------------------------------------------------------------------
True Multitasking is having three computers and a chair with wheels.


Sandgroper
------------------------------------
Remove KNICKERS to Email
steveray@KNICKERSiinet.net.au




> Please quote the entire message to which you're replying.
>
> You omitted:
>
>> 3b. Compare errors to those listed here:
>> http://www.bleepingcomputer.com/blog...showentry=1122
>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>> Support
>> link in left pane > Solve problems on your own.

>
> Did you look for the 0x8007F0DA error (which you didn't mention in your
> first post to /this/ newsgroup) at either of the pages above?
>
> Are the updates offered at and are you able to install them via
> http://windowsupdate.microsoft.com (i.e., not via Automatic Updates)?
>
> Have you considered opening a free support incident? (Did I mention the
> support is free?!)
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
> for support calls that are associated with security updates. When you
> call, clearly state that your problem is related to a Security Update and
> cite the update's KB number (e.g., KB931678).
>
> In other countries, see
> http://support.microsoft.com/default...r=securityhome > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
>
> Sandgroper wrote:
>> "PA Bear" <PABearMVP@gmail.com> wrote in message
>> news:uhbAWYpGIHA.1184@TK2MSFTNGP04.phx.gbl...
>>> EDIT: You didn't tell us the whole story here! See
>>> http://groups.google.com/group/micro...5e6d03decbfcf7
>>> ---------------------------------
>>> Are the updates in question not offered at Windows/Microsoft Update
>>> website
>>> (possibly as Hidden updates)?

>>
>> The updates that are offered are 7 security updates and 3 XP updates ,
>> including the original one that I wanted (KB933360) which is a daylight
>> savings patch.
>>
>> Update for Windows XP (KB938828)
>> Security Update for Windows XP (KB921503)
>> Security Update for Windows XP (KB938829)
>> Security Update for Windows Media Player 9 (KB936782)
>> Security Update for Windows XP (KB938127)
>> Update for Windows XP (KB933360)
>> Security Update for Windows XP (KB936021)
>> Security Update for Outlook Express for Windows XP (KB941202)
>> Cumulative Security Update for Internet Explorer 6 for Windows XP
>> (KB939653)
>>
>>>
>>>> I want to be able to remove the downloaded updates ( not installed )
>>>> that
>>>> I
>>>> have on my computer so that I can start fresh again to do the updates.
>>>
>>> See Method 10 in http://support.microsoft.com/kb/822798 > In Step 4,
>>> don't
>>> empty the contents of %system%\Windows\SoftwareDistribution folder,
>>> delete
>>> the folder itself > now do Steps #6 and #7.
>>>
>>> =====================================

>> I tried method 10 that you have suggested , I was able to re-download the
>> updates but they failed to
>> install.
>> I also disabled my anti -virus software , which I have been doing for the
>> last day or so when trying to do the updates.
>>
>>>
>>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
>>> Update Services installation issues:
>>> http://support.microsoft.com/?kbid=906602
>>>
>>> Start a free Windows Update support incident request:
>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>
>>> Support for Windows Update:
>>> http://support.microsoft.com/gp/wusupport
>>>
>>> Tip: Temporarily disable real-time protection by your anti-virus and/or
>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
>>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
>>> attempting
>>> to install the update(s).

>>
>> Did that.
>>
>>>
>>> 1. See the "Need more help? Tell us what problem you are having" section
>>> of
>>> http://support.microsoft.com/?scid=ph;en-us;6527
>>>
>>> 2. You cannot install some updates or programs
>>> http://support.microsoft.com/default...b;en-us;822798
>>>
>>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>>> associated with the download/install.

>>
>> Here is some of the errors that I am getting in the log file , this is
>> the
>> start of the updates .
>> ---------------------------------------------------------------------------------------
>> 2007-10-30 21:27:32:637 388 260 PT +++++++++++ PT: Synchronizing server
>> updates +++++++++++
>> 2007-10-30 21:27:32:637 388 260 PT + ServiceId =
>> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
>> https://www.update.microsoft.com/v6/...ce/client.asmx
>> 2007-10-30 21:27:40:588 388 260 PT WARNING: SyncUpdates failure, error =
>> 0x8024400D, soap client error = 7, soap error code = 300, HTTP status
>> code =
>> 200
>> 2007-10-30 21:27:40:588 388 260 PT WARNING: SOAP Fault: 0x00012c
>> 2007-10-30 21:27:40:588 388 260 PT WARNING: faultstring:Fault
>> occurred
>> 2007-10-30 21:27:40:588 388 260 PT WARNING: ErrorCode:ConfigChanged(2)
>> 2007-10-30 21:27:40:588 388 260 PT WARNING: Messagenull)
>> 2007-10-30 21:27:40:588 388 260 PT WARNING:
>> Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
>> 2007-10-30 21:27:40:588 388 260 PT WARNING:
>> ID:e61ed5f2-bed3-432b-8dbc-1475099bd527
>> 2007-10-30 21:27:40:909 388 260 PT WARNING: PTWarn: Anonymous plug-in
>> skipped for WU
>> 2007-10-30 21:27:42:781 388 260 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>> 2007-10-30 21:27:42:811 388 260 Misc Microsoft signed: Yes
>> 2007-10-30 21:27:42:891 388 260 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>> 2007-10-30 21:27:42:911 388 260 Misc Microsoft signed: Yes
>> 20
>> -------------------------------------------------------------
>> Here is the event log for attmpting to install one of the update package.
>>
>> 2007-10-30 21:29:57:845 3328 d78 Handler : Updates to install = 1
>> 2007-10-30 21:29:57:845 3328 d78 Handler : Installing update
>> {08123A3C-C7FD-43A4-A4CE-80089B1267DF}.100
>> 2007-10-30 21:29:57:845 3328 dec Handler Installing with
>> parameters=-q -z -er,
>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\4 4d74c37f0595a363bcec5e9229d8564.
>> 2007-10-30 21:30:06:478 3328 dec Handler Install completed with
>> 0x8007f0da.
>> 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8007f0da:
>> InstallOrUninstallThread failed in
>> CUHWindowsPatchHandler::HandleSingleUpdate
>> 2007-10-30 21:30:06:478 3328 d78 Handler : WARNING: Install completed:
>> result type = 0x0, installer error = True, error = 0x8007f0da, disabled
>> until reboot = No, reboot required = No
>> 2007-10-30 21:30:06:478 3328 d78 Handler FATAL: UH: 0x8024200b:
>> HandleSingleUpdate failed in
>> CUHWindowsPatchHandler::HandleMultipleUpdates
>> 2007-10-30 21:30:06:478 3328 d78 Handler :::::::::
>> 2007-10-30 21:30:06:478 3328 d78 Handler :: END :: Handler: Windows
>> Patch
>> Install
>> 2007-10-30 21:30:06:478 3328 d78 Handler :::::::::::::
>> 2007-10-30 21:30:06:498 388 a24 DnldMgr Preparing update for install,
>> updateId = {0DA009CC-8C0B-4346-9786-C1BC5153898C}.103.
>> 2007-10-30 21:30:06:508 3328 fc8 Handler :::::::::::::
>> 2007-10-30 21:30:06:508 3328 fc8 Handler :: START :: Handler: Windows
>> Patch
>> Install
>> 2
>> ----------------------------------------------------------------
>> Generally , I have tried just about everything mentioned in all the links
>> people have mentioned , I have also rechecked everything else and I have
>> added the MS updates sites to "Trusted Sites" , enabled cookies for
>> microsoft.com and windows.update.com
>> Also it is not a MTU problem when downloading because my other secondary
>> XP
>> Pro machine that is connected to the same router has no problems in
>> updating
>> and I have switched on /off my firewall without any noticable results.
>>
>> I have not installed any new programs nor have I had any problems lately
>> with XP.
>>
>> I have tried everything that everybody has suggested and I am still
>> unable
>> to fix the problem , I have never seed a problem likt it.
>>
>> Have you got any other suggestions ?
>>
>> Thanks.

>



Reply With Quote
  #10 (permalink)  
Old 11-01-2007
Sandgroper
 

Posts: n/a
Re: ANOTHER Unable To Install Updates Problem

"sdlomi2" <daniels_sam@bellsouth.net> wrote in message
news:dwbWi.24590$N7.21824@bignews7.bellsouth.net.. .
>
> "Sandgroper" <steveray@KNICKERSiinet.net.au> wrote in message
> news:eyIjsi9GIHA.6068@TK2MSFTNGP02.phx.gbl...
>>
>> "PA Bear" <PABearMVP@gmail.com> wrote in message
>> news:OCbw2n1GIHA.4808@TK2MSFTNGP05.phx.gbl...
>>
>> Hi PA Bear
>>
>> Thanks for your response.
>> I have top posted my reply so at to retain the entire Ng posting.
>>
>> I though I had posted Error Code : 0x8007F0DA in one of my replies in
>> this Ng , looks like I didn't.
>>
>> I did compare the errors listed on bleepingcomputer.com and there was no
>> entry for Error Code : 0x8007F0DA , I tried doing resolution 1 and
>> resolution 2 and it didn't work .
>> I have checked out all the other links that you have posted and none of
>> them really can fix my problem.
>>
>> I have submitted a support incident to MS detailing my problem and the
>> steps that I have taken to fix it along with all the log files that they
>> have requested.
>>
>> So now I will have to wait for a reply.
>>
>> Thank you for all the time you have spent trying to fix my update
>> problem.
>>
>> When I get an anwser and a fix for the update problem I will post it back
>> in this Ng.

>
> You may not hafta wait--OR get rid of the downloaded updates. I have
> used the procedure below, recommended by Bob ((leanin' cedar) in a
> previous ng-post (see Joe Medford - 8.10.07) - it worked. Just
> re-register as outlined below. Has fixed for me numerous instances of
> nearly identical problems as yours. Does much the same as several
> MS-referenced 'how-to's', but seemingly abbreviated to bare necessities.
>
> 1. Click on Start and then click Run,
> 2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks)
> and
> press Enter.
> 3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded"
> message,
> click OK.
> 4. Please repeat these steps for each of the following commands:
> REGSVR32 WUAUENG.DLL
> REGSVR32 WUAUENG1.DLL
> REGSVR32 ATL.DLL
> REGSVR32 WUCLTUI.DLL
> REGSVR32 WUPS.DLL
> REGSVR32 WUPS2.DLL
> REGSVR32 WUWEB.DLL
>
> Hope it works for you as it did for me and several others. sdlomi2
>> ------------------------------------------------------------------------------------------------------------------

Thanks for the reply,
I had tried your suggestion of re-registering the dlls but it's still no
good , I keep getting the error code of 0x8007F0DA

Basically what is happening is that I can go through all the updating steps
, download the selected updates to my machine , do the installation
initialisation , BUT the installation then FAILS and produces the error code
: 0x8007F0DA



--
------------------------------------------------------------------------------------------------------------------
True Multitasking is having three computers and a chair with wheels.


Sandgroper
------------------------------------
Remove KNICKERS to Email
steveray@KNICKERSiinet.net.au




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