>"Engel" wrote:
> See id this http://support.microsoft.com/Default...en-us%3b836941
Unfortunately - no help. I followed MS's tech e-mailed guidance of
Rename the Windows Update Softwaredistribution folder (See Below) w/o success.
I then tried your URL linked guidance for the home user Manual steps. I also
went into services and had to stop McAfee services that were still running
even though I had disabled them all. In step 6, I could not do a "proxycfg
-d" as it would not run even in adminstrator mode or at c:\
At this point, I'm waiting for the MS tech to respond to the screen shots
and Sys Info I sent to him...
Anyone else have any ideas short of re-installing Vista and all 3rd-party
software? I'll take a look at the Method 2 for being behind a proxy server
but will probably just wait for the MS tech to respond with alternatives at
this point...
==========================================
This issue may occur if the Windows Update Software distribution folder has
been corrupted. We can refer to the following steps to rename this folder.
Please note that the folder will be re-created the next time we visit the
Windows Update site.
1. Close all the open windows.
2. Click the Start Button, click "All programs", and click "Accessories".
3. Right-click "Command Prompt", and click "Run as administrator".
4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ"
(without the quotes) and press Enter.
Note: Please look at the cmd window and make sure it says that it was
successfully stopped before we try to rename the folder. However, if it
fails, please let me know before performing any further steps and include any
error messages you may have received when it failed.
5. Click the Start Button, in the "Start Search" box, type in "%windir%"
(without the quotes) and press Enter.
6. In the opened folder, look for the folder named "SoftwareDistribution".
7. Right-click on the folder, select Rename and type "SDold" (without the
quotes) to rename this folder.
8. Still in "Administrator: Command Prompt" window, type the command "net
start WuAuServ" (without the quotes) in the opened window to restart the
Windows Updates service.
Note: Please look at the cmd window and make sure it says that it was
successfully started. However, if it fails, please let me know before
performing any further steps and include any error messages you may have
received when it failed.
Then please refer to the following steps to update the system and test the
issue again.
1. Click the Start Button, in the "Start Search" box, type in “Windows
Update” (without the quotes) and press Enter.
2. Then the Windows Update window will be opened, please click “Check for
updates” button to test the issue.
If any error was encountered, please help me capture a screenshot so that I
can get an accurate impression of the issue.