RE: Error Code 0x80070715

Hi Engel:

Installing the Agent fixed the problem.
The installation of the Agent failed at the end but when I rebooted it
was working.
Before I installed the Agent I realized the windows update service was
always on "initializating" state.

Thanks a lot.

"Engel" wrote:

> Hello sebasmiriam,
>
>
> - Download/Install Windows Update v3.
>
> http://download.windowsupdate.com/Wi...gent30-x86.exe
> (You *may* need to install it using the command line switch "/wuforce"
> right after the reboot - immediately after logging in.)
>
> - Download/Install the 927891 patch.
> http://www.microsoft.com/downloads/d...9-404327772E5A
>
> Reboot
> - - -
>
> I hope that post is helpful.
>
> Let us know how it works ºut.
> - -- --
>
> "sebasmiriam" wrote:
>
> > Hello:
> >
> > Every time I try to do a windows update on IE I get:
> > "Error Code: 0x80070715
> > The page can not be displayed ..."
> > I have looked for information about this error but it seems there is none.
> >
> > My WindowsUpdate.log contains:
> > Misc =========== Logging initialized (build: 7.0.6000.381, tz: +0200)
> > ===========
> > Misc = Process: C:\Archivos de programa\Internet Explorer\iexplore.exe
> > Misc = Module: C:\WINDOWS\system32\wuweb.dll
> > WUWeb FATAL: CreateObject for Microsoft.Update.AgentInfo failed: error
> > 0x800401f3
> > WUWeb FATAL: CreateObject for Microsoft.Update.ServiceManager failed: error
> > 0x80040111
> > WUWeb FATAL: CreateObject for Microsoft.Update.AgentInfo failed: error
> > 0x800401f3
> > WUWeb FATAL: CreateObject for Microsoft.Update.ServiceManager failed: error
> > 0x80040111
> > WUWeb FATAL: CreateObject for Microsoft.Update.AgentInfo failed: error
> > 0x800401f3
> > WUWeb FATAL: CreateObject for Microsoft.Update.ServiceManager failed: error
> > 0x80040111
> > .............
> > Setup *********** Setup: Checking whether self-update is required
> > ***********
> > Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
> > Setup FATAL: Update required for C:\WINDOWS\system32\cdm.dll: target version
> > = 7.0.6000.374, required version = 7.0.6000.381
> > Setup FATAL: Update required for C:\WINDOWS\system32\wuapi.dll: target
> > version = 7.0.6000.374, required version = 7.0.6000.381
> > Setup FATAL: Update required for C:\WINDOWS\system32\wuauclt.exe: target
> > version = 7.0.6000.374, required version = 7.0.6000.381
> > Setup FATAL: Update required for C:\WINDOWS\system32\wuaucpl.cpl: target
> > version = 7.0.6000.374, required version = 7.0.6000.381
> > Setup FATAL: Failed to retrieve version for C:\WINDOWS\system32\wuaueng.dll,
> > error: 0x80070715
> > Setup FATAL: CSusSetupInfSection::IsUpdateRequired failed with 0x80070715
> >
> > I am running XP Profesional version 2002 Service Pack2, IE7.0
> >
> > Also, Automatic updates do not work.
> >
> > Any ideas?
> >
> > Regards
> >

Hi sebasmiriam,

Terrific--glad to hear it. It helps when you mark your initial question as
answered--that will enable others searching for an answer to find a correct
one more quickly.

I am glad I could help and thank you for updating the thread.
- -- ---


"sebasmiriam" wrote:

> Hi Engel:
>
> Installing the Agent fixed the problem.
> The installation of the Agent failed at the end but when I rebooted it
> was working.
> Before I installed the Agent I realized the windows update service was
> always on "initializating" state.
>
> Thanks a lot.
>
> "Engel" wrote:
>
> > Hello sebasmiriam,
> >
> >
> > - Download/Install Windows Update v3.
> >
> > http://download.windowsupdate.com/Wi...gent30-x86.exe
> > (You *may* need to install it using the command line switch "/wuforce"
> > right after the reboot - immediately after logging in.)
> >
> > - Download/Install the 927891 patch.
> > http://www.microsoft.com/downloads/d...9-404327772E5A
> >
> > Reboot
> > - - -
> >
> > I hope that post is helpful.
> >
> > Let us know how it works ºut.
> > - -- --
> >
> > "sebasmiriam" wrote:
> >
> > > Hello:
> > >
> > > Every time I try to do a windows update on IE I get:
> > > "Error Code: 0x80070715
> > > The page can not be displayed ..."
> > > I have looked for information about this error but it seems there is none.
> > >
> > > My WindowsUpdate.log contains:
> > > Misc =========== Logging initialized (build: 7.0.6000.381, tz: +0200)
> > > ===========
> > > Misc = Process: C:\Archivos de programa\Internet Explorer\iexplore.exe
> > > Misc = Module: C:\WINDOWS\system32\wuweb.dll
> > > WUWeb FATAL: CreateObject for Microsoft.Update.AgentInfo failed: error
> > > 0x800401f3
> > > WUWeb FATAL: CreateObject for Microsoft.Update.ServiceManager failed: error
> > > 0x80040111
> > > WUWeb FATAL: CreateObject for Microsoft.Update.AgentInfo failed: error
> > > 0x800401f3
> > > WUWeb FATAL: CreateObject for Microsoft.Update.ServiceManager failed: error
> > > 0x80040111
> > > WUWeb FATAL: CreateObject for Microsoft.Update.AgentInfo failed: error
> > > 0x800401f3
> > > WUWeb FATAL: CreateObject for Microsoft.Update.ServiceManager failed: error
> > > 0x80040111
> > > .............
> > > Setup *********** Setup: Checking whether self-update is required
> > > ***********
> > > Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
> > > Setup FATAL: Update required for C:\WINDOWS\system32\cdm.dll: target version
> > > = 7.0.6000.374, required version = 7.0.6000.381
> > > Setup FATAL: Update required for C:\WINDOWS\system32\wuapi.dll: target
> > > version = 7.0.6000.374, required version = 7.0.6000.381
> > > Setup FATAL: Update required for C:\WINDOWS\system32\wuauclt.exe: target
> > > version = 7.0.6000.374, required version = 7.0.6000.381
> > > Setup FATAL: Update required for C:\WINDOWS\system32\wuaucpl.cpl: target
> > > version = 7.0.6000.374, required version = 7.0.6000.381
> > > Setup FATAL: Failed to retrieve version for C:\WINDOWS\system32\wuaueng.dll,
> > > error: 0x80070715
> > > Setup FATAL: CSusSetupInfSection::IsUpdateRequired failed with 0x80070715
> > >
> > > I am running XP Profesional version 2002 Service Pack2, IE7.0
> > >
> > > Also, Automatic updates do not work.
> > >
> > > Any ideas?
> > >
> > > Regards
> > >

I was unable to get the Agent to install (it failed each time I tried, and
rebooting was no magic bullet). Is there a way I can make use of the
\wuforce command when I have the Agent installation saved as an .exe file on
my hard drive, or do I need to install it from a link? I will say that I at
least got to the Windows Update page itself this time, but when I tried to
use it, I got the same old 0x80070715 error code.

Many thanks for your assistance!
-- Wilhoff

"Engel" wrote:

> Hi sebasmiriam,
>
> Terrific--glad to hear it. It helps when you mark your initial question as
> answered--that will enable others searching for an answer to find a correct
> one more quickly.
>
> I am glad I could help and thank you for updating the thread.
> - -- ---
>
>
> "sebasmiriam" wrote:
>
> > Hi Engel:
> >
> > Installing the Agent fixed the problem.
> > The installation of the Agent failed at the end but when I rebooted it
> > was working.
> > Before I installed the Agent I realized the windows update service was
> > always on "initializating" state.
> >
> > Thanks a lot.
> >
> > "Engel" wrote:
> >
> > > Hello sebasmiriam,
> > >
> > >
> > > - Download/Install Windows Update v3.
> > >
> > > http://download.windowsupdate.com/Wi...gent30-x86.exe
> > > (You *may* need to install it using the command line switch "/wuforce"
> > > right after the reboot - immediately after logging in.)
> > >
> > > - Download/Install the 927891 patch.
> > > http://www.microsoft.com/downloads/d...9-404327772E5A
> > >
> > > Reboot
> > > - - -
> > >
> > > I hope that post is helpful.
> > >
> > > Let us know how it works ºut.
> > > - -- --
> > >
> > > "sebasmiriam" wrote:
> > >
> > > > Hello:
> > > >
> > > > Every time I try to do a windows update on IE I get:
> > > > "Error Code: 0x80070715
> > > > The page can not be displayed ..."
> > > > I have looked for information about this error but it seems there is none.
> > > >
> > > > My WindowsUpdate.log contains:
> > > > Misc =========== Logging initialized (build: 7.0.6000.381, tz: +0200)
> > > > ===========
> > > > Misc = Process: C:\Archivos de programa\Internet Explorer\iexplore.exe
> > > > Misc = Module: C:\WINDOWS\system32\wuweb.dll
> > > > WUWeb FATAL: CreateObject for Microsoft.Update.AgentInfo failed: error
> > > > 0x800401f3
> > > > WUWeb FATAL: CreateObject for Microsoft.Update.ServiceManager failed: error
> > > > 0x80040111
> > > > WUWeb FATAL: CreateObject for Microsoft.Update.AgentInfo failed: error
> > > > 0x800401f3
> > > > WUWeb FATAL: CreateObject for Microsoft.Update.ServiceManager failed: error
> > > > 0x80040111
> > > > WUWeb FATAL: CreateObject for Microsoft.Update.AgentInfo failed: error
> > > > 0x800401f3
> > > > WUWeb FATAL: CreateObject for Microsoft.Update.ServiceManager failed: error
> > > > 0x80040111
> > > > .............
> > > > Setup *********** Setup: Checking whether self-update is required
> > > > ***********
> > > > Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
> > > > Setup FATAL: Update required for C:\WINDOWS\system32\cdm.dll: target version
> > > > = 7.0.6000.374, required version = 7.0.6000.381
> > > > Setup FATAL: Update required for C:\WINDOWS\system32\wuapi.dll: target
> > > > version = 7.0.6000.374, required version = 7.0.6000.381
> > > > Setup FATAL: Update required for C:\WINDOWS\system32\wuauclt.exe: target
> > > > version = 7.0.6000.374, required version = 7.0.6000.381
> > > > Setup FATAL: Update required for C:\WINDOWS\system32\wuaucpl.cpl: target
> > > > version = 7.0.6000.374, required version = 7.0.6000.381
> > > > Setup FATAL: Failed to retrieve version for C:\WINDOWS\system32\wuaueng.dll,
> > > > error: 0x80070715
> > > > Setup FATAL: CSusSetupInfSection::IsUpdateRequired failed with 0x80070715
> > > >
> > > > I am running XP Profesional version 2002 Service Pack2, IE7.0
> > > >
> > > > Also, Automatic updates do not work.
> > > >
> > > > Any ideas?
> > > >
> > > > Regards
> > > >

Hello,

I was having the same issue using Windows Update. I would click start
and then Windows Update. IE 7 would open and attempt to take me to the
Windows Update page. It would just sit there for approx. three minutes
and finally error out with the error message 0x80070715.

I searched Google for the error message and this was the first result I
found. I found other pages as well but they all basically refer to the
same "Windows Update V3" process. I tried this and it didn't not work. I
installed the program via command line using the /wuforce switch and
that allowed the installer to launch but I then got the error code
0x80070420 when attempting to install.

I checked Microsoft's website and found a page on this error message. I
followed the instructions per the Microsoft documentation located at
http://support.microsoft.com/kb/958054. I would get a message stating
that the stop command was invalid.

I am not too savy with all of this technical stuff but did some digging
into Administrative Tools -> Services in the control panel. I found that
the "Automatic Updates" service was sitting in a "Starting" state. I
right clicked on it and start or stop were not an option as it was
already attempting to start. I right clicked on it, clicked on
properties and in the window that pops up I changed "Startup Type" from
automatic to manual. I rebooted my PC and when I got back into Windows I
went back to the Administrative Tools -> Services in the control panel.
I then right clicked on "Automatic Updates" and clicked start. The
process started and I am now sitting at the Windows Update page in IE.

Hopefully this helps someone or anyone in the future. I spent about two
hours on the issue and after doing this I was able to get to Windows
Update just fine.


--
r4in
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/windows-update/841821.htm

http://forums.techarena.in

Hello .
Thanks for your tip, it resolved the issue for me !!

I had the same problem, the "Automatic Updates" service was hung in
"Starting" mode forever.

Following your procedure fix the issue, thanks a lot !

Mau