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Vista Windows update hangs

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 10-24-2007
Frank
 

Posts: n/a
Vista Windows update hangs
My Vista Windows update hangs on windows mail junk filter update (oct. 2007).
Cancel, reboot nothing helps out.


Windowsupdate.log shows:

2007-10-24 16:21:54:015 3196 1654 COMAPI -- START -- COMAPI: Install
[ClientId = Windows Defender]
2007-10-24 16:21:54:015 3196 1654 COMAPI ---------
2007-10-24 16:21:54:015 3196 1654 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: Yes
2007-10-24 16:21:54:015 3196 1654 COMAPI - Updates in request: 1
2007-10-24 16:21:54:015 3196 1654 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-10-24 16:21:54:016 1084 e40 Agent WARNING: WU client fails
CClientCallRecorder::BeginInstallUpdates2 from Windows Defender with error
0x80240016
2007-10-24 16:21:54:017 3196 1654 COMAPI WARNING:
ISusInternal::BeginInstallUpdates2 failed, hr=80240016
2007-10-24 16:21:54:017 3196 1654 COMAPI - WARNING: Exit code = 0x80240016
2007-10-24 16:21:54:017 3196 1654 COMAPI ---------
2007-10-24 16:21:54:017 3196 1654 COMAPI -- END -- COMAPI: Install
[ClientId = <NULL>]
2007-10-24 16:21:54:017 3196 1654 COMAPI -------------
2007-10-24 16:21:54:017 3196 1654 COMAPI FATAL: Unable to initiate
asynchronous installation successfully. (hr=80240016)


Anyone that could help me out there?
Regards Frank


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  #2 (permalink)  
Old 10-25-2007
Jeff
 

Posts: n/a
RE: Vista Windows update hangs
Happens to me too, every month. Mine hangs on the download, not install. Try
to cancel and explorer stops responding. Reboot and try again works, although
you may have to repeat the cycle. For example if you start with a 100k
download it may hang at 30%, reboot and you have a 70k download, hangs at
50%, reboot and you have a 35k download and it finishes. It never fails to
install, only the download stalls. Seems to work better (but not always) if
you try this KB standalone if there are other downloads as well.

I tried support and they suggested a few options, but none worked. I have
found that a manual install from the MS KB webpage always works, just search
for the KBxxxxxx on Microsoft.

Sorry I can't help more than that

"Frank" wrote:

> My Vista Windows update hangs on windows mail junk filter update (oct. 2007).
> Cancel, reboot nothing helps out.
>
>
> Windowsupdate.log shows:
>
> 2007-10-24 16:21:54:015 3196 1654 COMAPI -- START -- COMAPI: Install
> [ClientId = Windows Defender]
> 2007-10-24 16:21:54:015 3196 1654 COMAPI ---------
> 2007-10-24 16:21:54:015 3196 1654 COMAPI - Allow source prompts: Yes;
> Forced: No; Force quiet: Yes
> 2007-10-24 16:21:54:015 3196 1654 COMAPI - Updates in request: 1
> 2007-10-24 16:21:54:015 3196 1654 COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2007-10-24 16:21:54:016 1084 e40 Agent WARNING: WU client fails
> CClientCallRecorder::BeginInstallUpdates2 from Windows Defender with error
> 0x80240016
> 2007-10-24 16:21:54:017 3196 1654 COMAPI WARNING:
> ISusInternal::BeginInstallUpdates2 failed, hr=80240016
> 2007-10-24 16:21:54:017 3196 1654 COMAPI - WARNING: Exit code = 0x80240016
> 2007-10-24 16:21:54:017 3196 1654 COMAPI ---------
> 2007-10-24 16:21:54:017 3196 1654 COMAPI -- END -- COMAPI: Install
> [ClientId = <NULL>]
> 2007-10-24 16:21:54:017 3196 1654 COMAPI -------------
> 2007-10-24 16:21:54:017 3196 1654 COMAPI FATAL: Unable to initiate
> asynchronous installation successfully. (hr=80240016)
>
>
> Anyone that could help me out there?
> Regards Frank
>
>

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