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Appcrash

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Old 12-01-2010
 

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Appcrash
salve da qualche giorno ho questo problema quando cerco di aprire Gestione Dispositivi dalla cartella Sistema.
ho provato a fare una scansione completa con Kaspersky, ho scaricato un removaltool di Avira ma il problema rimane.
qualcuno pu˛ aiutare?

grazie molte

--------------------------------------

Firma problema:
Nome evento problema: APPCRASH
Nome applicazione: explorer.exe
Versione applicazione: 6.0.6002.18005
Timestamp applicazione: 49e01da5
Nome modulo con errori: shellex.dll
Versione modulo con errori: 11.0.0.241
Timestamp modulo con errori: 4c4f15cf
Codice eccezione: c0000005
Offset eccezione: 0000ce8f
Versione SO: 6.0.6002.2.2.0.256.6
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 7183
Ulteriori informazioni 2: ceb0301066ae2120d0398035b32e2b8f
Ulteriori informazioni 3: b867
Ulteriori informazioni 4: 7c9823e099c4b77b40e25809bea66fed
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