Re: Kaspersky AV refuses to uninstall and cannot be deleted.
On 12-Jun-2007, =?Utf-8?B?QWRlZW0=?= <Adeem@discussions.microsoft.com>
> My uninstall for Kaspersky Anti Virus 22.214.171.1241 was interrupted by the
> computer being restarted the other day, and since then, any attempt to
> uninstall using the installshield has been asnswered with the prompt "This
> action is only valid for products that are currently installed". The
> does not recognise it as an installed program, yet when I check in the
> up programs list, kaspersky is still listed.
> I have tried (I am not a computer bod really) just deleting the damn
> but the computer then tells me that I don't have permission to perform
> action (?) Why would I need administrator access to my own laptop that
> doesn't have any passwords or controls set up (as far as I know)?
> I really need to install another antivirus program soon, but I am afriad
> install while this Kaspersky albatross is still hanging around my
> Any ideas how I can get the damn thing off would be greatly appreciated,
> I have no idea!
Try reinstalling it and if that works then you can uninstall it.