
06-12-2007
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Re: Kaspersky AV refuses to uninstall and cannot be deleted.
On 12-Jun-2007, =?Utf-8?B?QWRlZW0=?= <Adeem@discussions.microsoft.com>
wrote:
> My uninstall for Kaspersky Anti Virus 6.0.2.621 was interrupted by the
> computer being restarted the other day, and since then, any attempt to
> uninstall using the installshield has been asnswered with the prompt "This
>
> action is only valid for products that are currently installed". The
> computer
> does not recognise it as an installed program, yet when I check in the
> start
> up programs list, kaspersky is still listed.
>
> I have tried (I am not a computer bod really) just deleting the damn
> thing,
> but the computer then tells me that I don't have permission to perform
> this
> action (?) Why would I need administrator access to my own laptop that
> doesn't have any passwords or controls set up (as far as I know)?
>
> I really need to install another antivirus program soon, but I am afriad
> to
> install while this Kaspersky albatross is still hanging around my
> computer's
> neck.
>
> Any ideas how I can get the damn thing off would be greatly appreciated,
> as
> I have no idea!
Try reinstalling it and if that works then you can uninstall it.
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