Re: Either erroneous Windows Security Alerts or I got a Major Prob
Thanks for the reply Charlie. But, I should have stated that all security
products were working on all accounts for the past month. We went from
apparently all secure to our current position of receiving messages that
nothing is working. Accoridning to the messages, our security went out the
"Charlie Tame" wrote:
> sgmurray wrote:
> > After logging off one user account and logging onto another, Windows security
> > alerts have persisted. Basically, it says there is no firewall, no antivirus
> > program and no malware program. System has Norton firewall, Norton Anti-virus
> > and Windows Defender.
> > In response to the Windows Deefender issue, we took start Windows Defender.
> > System returns message that it cannot obtain definitions. We then started
> > Windows defender from program list and it reports that everything is okay.
> > Third Party test of firewall and anti-virus shows these programs are indeed
> > working.
> > Any ideas?
> Guessing but...
> Did you install Norton yourself or was it already on there when you got
> the machine?
> If you installed it did you install it for "All Users" or just the
> current user, which likely was your default administrator account?
> This is important (If Norton behaves that way) because it may not be
> able to run as another user, which sounds like it may be your problem.
> Wait for other suggestions, but IF you decide to try and fix this you
> MUST get uninstall instructions from your version of Norton, if it says
> to reboot in the middle of the process then you MUST do as it says and
> then follow any new install instructions for your version. I say this
> because if you don't follow to the letter you may well end up with a
> system so trashed you'll have to reinstall it all.
> Personally I wouldn't recommend Norton to my worst enemy (Well maybe I
> would but that's another story) but all security software can be picky
> about how it is uninstalled.