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Microsoft Security Essentials - no menu item to open it

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  #1 (permalink)  
Old 04-03-2010
Steve
 

Posts: n/a
Microsoft Security Essentials - no menu item to open it
I'm using MS Essentials on Vista home premium. Somehow I have lost the menu
item (Start or Control Panel?) to start it. Security Center reports that
Essentials is running, but I cannot start a scan. All attempts at
reinstalling Essentials have failed.

(I used to use AVG, but after an unwanted upgrade to V9, the PC became
unuseable due to AVG processes taking all the processor resources).

What to do now?

Steve.
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  #2 (permalink)  
Old 04-03-2010
Ǝиçεl
 

Posts: n/a
RE: Microsoft Security Essentials - no menu item to open it
Hello Steve,

To open a support case, start here:
<https://support.microsoftsecurityessentials.com/>

Support for MSE in these forums:
<http://social.answers.microsoft.com/Forums/en-US/category/mse>


Ǝиçεl
©¿©¬
-=-
PS
I hope you remove AVG Free Antivirus using this tool:
<http://askabouttech.com/how-to-remove-avg-free-antivirus/>



"Steve" wrote:

> I'm using MS Essentials on Vista home premium. Somehow I have lost the menu
> item (Start or Control Panel?) to start it. Security Center reports that
> Essentials is running, but I cannot start a scan. All attempts at
> reinstalling Essentials have failed.
>
> (I used to use AVG, but after an unwanted upgrade to V9, the PC became
> unuseable due to AVG processes taking all the processor resources).
>
> What to do now?
>
> Steve.

Reply With Quote
  #3 (permalink)  
Old 04-03-2010
rhlhamlet
 

Posts: n/a
Re: Microsoft Security Essentials - no menu item to open it

Steve;1249794 Wrote:
> I'm using MS Essentials on Vista home premium. Somehow I have lost the
> menu
> item (Start or Control Panel?) to start it. Security Center reports
> that
> Essentials is running, but I cannot start a scan. All attempts at
> reinstalling Essentials have failed.
>
> (I used to use AVG, but after an unwanted upgrade to V9, the PC became
> unuseable due to AVG processes taking all the processor resources).
>
> What to do now?
>
> Steve.


Check your taskbar and you should see an icon there, usually bottom
right of your computer. If its there, you can right click and open it
and run your scan from there.


--
rhlhamlet
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