Re: DVD/CDROM drive
Device Manager is not a diagnostic tool, all it knows is that the driver for
a device is installed properly, it has no way of knowing whether a device is
defective or not. It's likely you need a new drive.
"Dennis Stephens" <firstname.lastname@example.org> wrote in message
>I have a Dell Studio Laptop 1535 with Windows Vista OS. The optical drive
>does not recognize DVDs. It plays music disks (CDROMS) and plays demos of
>videos which were installed at the factory. I have followed all the
>instructions in the Help file relevant to this matter. The report states
>that the media is not readable (TSSTcorpDVD+-RW TS T633A) and that the
>drive is not readable or the format not supported. Device Manager says that
>device is enabled and working properly.