Re: No Start Menu, Taskbar or Desktop Icons.

[Crossposted to microsoft.public.windows.vista.security]

Hi "PringleBell",

When requesting help in a newsgroup, please state your full Windows version,
edition and service pack level. You are using Vista, but replying to a
message in the Windows XP Help and Support newsgroup. You might find better
help in one of the Vista newsgroups where the Vista experts hang out.

In your newsreader:
news://msnews.microsoft.com/microsof...vista.security

news://msnews.microsoft.com/microsof...rity.homeusers

news://msnews.microsoft.com/microsof....vista.general

On the web:
http://www.microsoft.com/communities...sta.sec urity

http://www.microsoft.com/communities...ty.homeuser s

http://www.microsoft.com/communities...ista.gen eral

- - -
> "PringleBell" <PringleBell.3zkcza@DoNotSpam.com> wrote in message
> news:PringleBell.3zkcza@DoNotSpam.com...
>
> Hi Jose, I'm having the same problem with my desktop, taskbar, etc. I
> followed all of the steps that you listed earlier, as shown below.
>
> It was working great and I got to the step to install SuperAntiSpyware.
> I completed that and then ran a full system scan on SuperAntiSpyware.
> After I quaranteened all the detected files, the program instructed me
> to reboot to have the changes take effect. I restarted and then when
> Vista should have shown the desktop, taskbar, etc., but it just went
> right back to where I started without those items.
>
> I tried the task manager step that was previously done and had no
> success. So i started vista in "safe mode with networking" When I did
> the Task Manager step and hit enter it worked. I was able to see the
> desktop, taskbar, etc. I downloaded the SuperAntiSpyware again and ran a
> quick scan. It only found 5 threats vs. 1000+ on the first full system
> scan.
>
> Now I'm afraid that if i reboot, the desktop, taskbar, etc. will not
> show up at the new startup. I'm still in safe mode and I haven't clicked
> "yes" to reboot. I'm going to download and run Malwarebytes first and do
> a scan and then try to reboot.
>
> Do you know why Vista didn't load desktop, taskbar, etc. after I did
> the first scan? Do you have any suggestions for what I should try, so
> that i wont always have to run in safe mode and use task manager to get
> things back to normal?
>
> Thanks
>
>> "Open Task Manger with CTRL-ALT-DEL, click File, New Task and in the
>> box enter:
>>
>> %SystemRoot%\explorer.exe
>>
>> Click OK to see if your desktop icons, etc. appear.
>>
>> Download, install, update and do a full scan with these free malware
>> detection programs:
>>
>> Malwarebytes (MBAM): http://malwarebytes.org/
>> SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
>>
>> These can be uninstalled later if desired.
>>
>> Reboot and see how things are now. Repeat the Task Manager process to
>> get the desktop back if needed. If it is still not working quite
>> right, provide your system information and then continue to fix
>> things"
> --
> PringleBell
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