[Crosspost to Vista Security]
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
1. See if you can download/run the MSRT manually:
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
**Chances are you will need to seek expert assistance in
or other appropriate forums as well.**
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> I have a new (vista) computer. My son picked up a virus that kept poping
> and trying to sell us a virus protector. I took the cd that came with it
> reinstalled. Now everything works except I keep getting pop ups that say
> disc space on c drive. If I go to explorer and look it says I only have a
> few hundred meg on c. If I hit properties it says I have no space left and
> used space of 14 gig (pie chart is full). I tried to reinstall the factory
> backup again but no changes. I can't find anything on c that I can delete?
> Please help if you can. Thanks