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Taking Control over Remote Assistance

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  #1 (permalink)  
Old 04-21-2007
Or Tsemah
 

Posts: n/a
Taking Control over Remote Assistance
Hi,
Can someone please explain, how does an admin takes complete control over a
regular user sesssion ?
The problem begins when the regular user have has to enter a password for
the admin to take control and the admin is blind at this stage.

So, where's the catch ?

--
Or Tsemah
YSIDE

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  #2 (permalink)  
Old 04-25-2007
Josh Phillips
 

Posts: n/a
Re: Taking Control over Remote Assistance
Can you explain this?

Are you trying to offer remote assistance using the MSRA tool?

example

MSRA /offerRA {comptername}


josh

"Or Tsemah" <ort@yside.com> wrote in message
news20ED8D4-C381-4089-8200-E3AED67A2B66@microsoft.com...
> Hi,
> Can someone please explain, how does an admin takes complete control over
> a regular user sesssion ?
> The problem begins when the regular user have has to enter a password for
> the admin to take control and the admin is blind at this stage.
>
> So, where's the catch ?
>
> --
> Or Tsemah
> YSIDE


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  #3 (permalink)  
Old 04-29-2007
Or Tsemah
 

Posts: n/a
Re: Taking Control over Remote Assistance
Yep.

With the GUI not CMD

OR.

"Josh Phillips" <josh@windowsconnected.com> wrote in message
news:4F8F7A62-8331-4EA5-A099-23DD4AD76E23@microsoft.com...
> Can you explain this?
>
> Are you trying to offer remote assistance using the MSRA tool?
>
> example
>
> MSRA /offerRA {comptername}
>
>
> josh
>
> "Or Tsemah" <ort@yside.com> wrote in message
> news20ED8D4-C381-4089-8200-E3AED67A2B66@microsoft.com...
>> Hi,
>> Can someone please explain, how does an admin takes complete control over
>> a regular user sesssion ?
>> The problem begins when the regular user have has to enter a password for
>> the admin to take control and the admin is blind at this stage.
>>
>> So, where's the catch ?
>>
>> --
>> Or Tsemah
>> YSIDE

>


--
Or Tsemah
YSIDE

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