Re: KB953838 won't install in Vista
> > SIW2;852235 Wrote:
> > > > Russ;852179 Wrote:
> > > I've seen the threads about KB953838 not installing under XP. I'm
> > > running
> > > Vista Home Premium and this update will not install.
> > >
> > > I recently reinstalled Vista on my new Gateway machine using the
> > > Gateway
> > > discs and then updated Vista with everything I could (including SP1)
> > > before
> > > loading any software (including antivirus). KB953838 was the only
> > > thing that
> > > wouldn't install. It keeps popping up and trying to install, but it
> > > won't.
> > > It gets to 11% and then bombs with the very descriptive message "Code
> > > 80073715 Window Update encountered an unknown error." I've even
> > > tried
> > > downloading the update from Microsoft as a standalone package but
> > > either I
> > > got the wrong hotfix, or it still doesn't work as it tells me the
> > > hotfix
> > > doesn't apply to my system.
> > >
> > > Someone please confirm that I need this update, or if not, tell me how
> > > to
> > > get my machine to ignore it. I clear the checkbox on the update, but
> > > it just
> > > sits there in the system tray, taunting me.
> > >
> > > Any help would be greatly appreciated.> > > >
> > Hi Russ
> > I have just done a lot or research into this one and not come up
> > with any concrete answers,
> > The answers that I have found however are;
> > 1. Try downloading this update again and instaling it manually you
> > need to select the right update for your architecture.
> > 'Download details: Cumulative Security Update for Internet Explorer
> > 7 in Windows Vista (KB953838)'
> > (http://www.microsoft.com/downloads/d...displaylang=en)
> > _*For_32bit_version_of_vista
> > *_'Download details: Cumulative Security Update for Internet
> > Explorer 7 in Windows Vista x64 Edition (KB953838)'
> > (http://www.microsoft.com/downloads/d..._the_install*_
> > 2. If the above doesn't work and I am a bit sceptical about this
> > one, but it will do no harm to try it and it has apparently worked
> > for others, first empty the explorer cache and then uninstall the
> > last update; Control Panel - Programs - Show installed updates.
> > Then try to install *KB953838*manually again if it installs dont
> > forget to auto update the uninstalled update, and re-enable
> > antivirus and firewall.
> > lastly if this works (or not) it would be nice if you could let me
> > know
> > Pooch> >
> Hi Pooch,
> Any idea why I haven't been offered this update?