On Sun, 30 Mar 2008 13:11:00 -0700, Stephanie Stewart wrote:
> My brand new computer has a virus and I used windows defender to delete it
> and everytime it gets done scanning it says an error has occured and I can't
> even delete the program that has the virus. I'm really upset that to even get
> help with this, i have to pay 60.00 for "advanced support." Vista is starting
> to SUCK.
> does anyone have any advice?
You need to educate yourself with respect to AV/A-S applications.
Real-time AV applications - for viral malware.
Do not utilize more than one (1) real-time anti-virus scanning engine!
Disable the e-mail scanning function during installation (Custom
Installation on some AV apps.) as it provides no additional protection.
In fact, most of experts (incl. Norton) believe that scanning incoming and
outgoing mail causes e-mail file corruption.
Avira AntiVir® PersonalEdition Classic - Free
You may wish to consider removing the 'AntiVir Nagscreen'
Free antivirus - avast! 4 Home Edition
(Choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.)
AVG Anti-Virus Free Edition
(Choose custom install and untick the email scanner plugin.)
Kaspersky® Anti-Virus 7.0 - Not Free
ESET NOD32 Antivirus - Not Free
On-demand AV application.
(add it to your arsenal and use it as a "second opinion" av scanner).
BitDefender10 Free Edition
A-S applications - for non-viral malware.
The effectiveness of an individual A-S scanners can be wide-ranging and
oftentimes a collection of scanners is best. There isn't one software that
cleans and immunizes you against everything. That's why you need multiple
products to do the job i.e. overlap their coverage - one may catch what
another may miss, (grab'em all).
SuperAntispyware - Free
Ad-Aware 2007 - Free
Spybot Search & Destroy - Free
Windows Defender - Free (build-in in Vista)
"...Windows Defender did excel in behavior-based protection, which detects
changes to key areas of the system without having to know anything about
the actual threat."
After the software is updated, it is suggested scanning the system in Safe
Some more useful applications:
SpywareBlaster - Free
SpywareBlaster is not a scanner application. It blocks the installation of
most ActiveX-based spyware, adware, browser hijackers, dialers and other
unwanted programs from the user's computer. SpywareBlaster works by
blacklisting the CLSID of known malware programs, effectively preventing
them from infecting a protected computer and also allows the user to
prevent privacy hazards such as tracking cookies.
Rootkit Revealer - Free
Crap Cleaner - Free
If Windows Defender is utilized go to Applications, under Utilities
uncheck "Windows Defender".
CW Shredder - Free