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defender won t update and windows can t look for updates either:er

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  #1 (permalink)  
Old 03-28-2008
oana
 

Posts: n/a
defender won t update and windows can t look for updates either:er
80070005 is the no of the error.please help me! thank you
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  #2 (permalink)  
Old 03-28-2008
Jesper
 

Posts: n/a
RE: defender won t update and windows can t look for updates either:er
Could you try manually updating it and see what happens? The instructions are
at:
http://support.microsoft.com/kb/923159/

The error 80070005 means you have a permissions problem. There are several
possible reasons for this. One is if you have two (or more) firewalls
installed. You don't happen to have Norton Internet Security, or some other
security suite, installed do you? If so, you may have both that firewall and
the Windows firewall running, which could cause this problem. Do you know how
to check whether the firewall is running in that suite? You can check the
state of the Windows Vista built-in firewall in the Windows Firewall Control
Panel.
---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/047...otectyourwi-20


"oana" wrote:

> 80070005 is the no of the error.please help me! thank you

Reply With Quote
  #3 (permalink)  
Old 03-29-2008
oana
 

Posts: n/a
RE: defender won t update and windows can t look for updates eithe
you are right.. i have norton internet security and i looked in the windows
firewall and it was on. what do you advice me to do?to swicth off the windows
firewall ? i don t know to swicth the norton firewall off.. but i guess i ll
find it in the options.which is more protector for my comp?

thank you there much

"Jesper" wrote:

> Could you try manually updating it and see what happens? The instructions are
> at:
> http://support.microsoft.com/kb/923159/
>
> The error 80070005 means you have a permissions problem. There are several
> possible reasons for this. One is if you have two (or more) firewalls
> installed. You don't happen to have Norton Internet Security, or some other
> security suite, installed do you? If so, you may have both that firewall and
> the Windows firewall running, which could cause this problem. Do you know how
> to check whether the firewall is running in that suite? You can check the
> state of the Windows Vista built-in firewall in the Windows Firewall Control
> Panel.
> ---
> Your question may already be answered in Windows Vista Security:
> http://www.amazon.com/gp/product/047...otectyourwi-20
>
>
> "oana" wrote:
>
> > 80070005 is the no of the error.please help me! thank you

Reply With Quote
  #4 (permalink)  
Old 03-29-2008
Jesper
 

Posts: n/a
RE: defender won t update and windows can t look for updates eithe
Interesting. I wish I knew why this seems to happen with Norton because the
Symantec installer should be smart enough to disable the Windows firewall.

Go ahead and disable the Windows Firewall and try updating. If that works,
would you please let me know? You can contact me off the newsgroup by going
to my blog (http://msinfluentials.com/blogs/jesper) and clicking the Contact
link.

To disable the Windows Firewall do this:
1. Open the Control Panel
2. Open the Windows Firewall control panel
3. Click "Change settings."
4. Accept the elevation prompt
5. Check the "Off (not recommended)" radio button.
6. Click OK.

Now try updating Defender. Please let me know if this works. I would tell
you how to disable the Norton firewall, but I do not have it, so I do not
know.

---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/047...otectyourwi-20


"oana" wrote:

> you are right.. i have norton internet security and i looked in the windows
> firewall and it was on. what do you advice me to do?to swicth off the windows
> firewall ? i don t know to swicth the norton firewall off.. but i guess i ll
> find it in the options.which is more protector for my comp?
>
> thank you there much
>
> "Jesper" wrote:
>
> > Could you try manually updating it and see what happens? The instructions are
> > at:
> > http://support.microsoft.com/kb/923159/
> >
> > The error 80070005 means you have a permissions problem. There are several
> > possible reasons for this. One is if you have two (or more) firewalls
> > installed. You don't happen to have Norton Internet Security, or some other
> > security suite, installed do you? If so, you may have both that firewall and
> > the Windows firewall running, which could cause this problem. Do you know how
> > to check whether the firewall is running in that suite? You can check the
> > state of the Windows Vista built-in firewall in the Windows Firewall Control
> > Panel.
> > ---
> > Your question may already be answered in Windows Vista Security:
> > http://www.amazon.com/gp/product/047...otectyourwi-20
> >
> >
> > "oana" wrote:
> >
> > > 80070005 is the no of the error.please help me! thank you

Reply With Quote
  #5 (permalink)  
Old 03-29-2008
Bob
 

Posts: n/a
Re: defender won t update and windows can t look for updates eithe
Norton is likely causing your problem.
Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling Norton is not enough. You need to completely uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems which don’t always appear immediately.

Download and run the Norton Removal Tool.

http://service1.symantec.com/SUPPORT...05033108162039

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375


> "oana" wrote:
>
>> you are right.. i have norton internet security and i looked in the
>> windows
>> firewall and it was on. what do you advice me to do?to swicth off the
>> windows
>> firewall ? i don t know to swicth the norton firewall off.. but i guess i
>> ll
>> find it in the options.which is more protector for my comp?
>>
>> thank you there much
>>
>> "Jesper" wrote:
>>
>> > Could you try manually updating it and see what happens? The
>> > instructions are
>> > at:
>> > http://support.microsoft.com/kb/923159/
>> >
>> > The error 80070005 means you have a permissions problem. There are
>> > several
>> > possible reasons for this. One is if you have two (or more) firewalls
>> > installed. You don't happen to have Norton Internet Security, or some
>> > other
>> > security suite, installed do you? If so, you may have both that
>> > firewall and
>> > the Windows firewall running, which could cause this problem. Do you
>> > know how
>> > to check whether the firewall is running in that suite? You can check
>> > the
>> > state of the Windows Vista built-in firewall in the Windows Firewall
>> > Control
>> > Panel.
>> > ---
>> > Your question may already be answered in Windows Vista Security:
>> > http://www.amazon.com/gp/product/047...otectyourwi-20
>> >
>> >
>> > "oana" wrote:
>> >
>> > > 80070005 is the no of the error.please help me! thank you


Reply With Quote
  #6 (permalink)  
Old 04-02-2008
oana
 

Posts: n/a
RE: defender won t update and windows can t look for updates eithe
i resolved my problem with defender as you told me.. now the windows update
doesnt make the updates..with the same error.. tha windows firewall is off..
my question is.. where i can make the updates for windows manually?
thank you

"Jesper" wrote:

> Interesting. I wish I knew why this seems to happen with Norton because the
> Symantec installer should be smart enough to disable the Windows firewall.
>
> Go ahead and disable the Windows Firewall and try updating. If that works,
> would you please let me know? You can contact me off the newsgroup by going
> to my blog (http://msinfluentials.com/blogs/jesper) and clicking the Contact
> link.
>
> To disable the Windows Firewall do this:
> 1. Open the Control Panel
> 2. Open the Windows Firewall control panel
> 3. Click "Change settings."
> 4. Accept the elevation prompt
> 5. Check the "Off (not recommended)" radio button.
> 6. Click OK.
>
> Now try updating Defender. Please let me know if this works. I would tell
> you how to disable the Norton firewall, but I do not have it, so I do not
> know.
>
> ---
> Your question may already be answered in Windows Vista Security:
> http://www.amazon.com/gp/product/047...otectyourwi-20
>
>
> "oana" wrote:
>
> > you are right.. i have norton internet security and i looked in the windows
> > firewall and it was on. what do you advice me to do?to swicth off the windows
> > firewall ? i don t know to swicth the norton firewall off.. but i guess i ll
> > find it in the options.which is more protector for my comp?
> >
> > thank you there much
> >
> > "Jesper" wrote:
> >
> > > Could you try manually updating it and see what happens? The instructions are
> > > at:
> > > http://support.microsoft.com/kb/923159/
> > >
> > > The error 80070005 means you have a permissions problem. There are several
> > > possible reasons for this. One is if you have two (or more) firewalls
> > > installed. You don't happen to have Norton Internet Security, or some other
> > > security suite, installed do you? If so, you may have both that firewall and
> > > the Windows firewall running, which could cause this problem. Do you know how
> > > to check whether the firewall is running in that suite? You can check the
> > > state of the Windows Vista built-in firewall in the Windows Firewall Control
> > > Panel.
> > > ---
> > > Your question may already be answered in Windows Vista Security:
> > > http://www.amazon.com/gp/product/047...otectyourwi-20
> > >
> > >
> > > "oana" wrote:
> > >
> > > > 80070005 is the no of the error.please help me! thank you

Reply With Quote
  #7 (permalink)  
Old 04-02-2008
Bob
 

Posts: n/a
Re: defender won t update and windows can t look for updates eithe
Norton is likely causing your problem.
Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling Norton is not enough. You need to completely uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems which don’t always appear immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT...05033108162039

It's called "360" because Symantec's goal is complete ownership of your
computer, and with even less communication about what it's trying to do or
ways to configure it than ever before (which would only interfere with its
goal.) That, along with Symantec's famous technical support, makes Norton
360 a disaster that I would only install on Granny's computer if she was
going to disinherit me.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"oana" <oana@discussions.microsoft.com> wrote in message
news:1DC948EA-94EE-4757-AB3A-66370669DB4F@microsoft.com...
> i resolved my problem with defender as you told me.. now the windows
> update
> doesnt make the updates..with the same error.. tha windows firewall is
> off..
> my question is.. where i can make the updates for windows manually?
> thank you
>
> "Jesper" wrote:
>
>> Interesting. I wish I knew why this seems to happen with Norton because
>> the
>> Symantec installer should be smart enough to disable the Windows
>> firewall.
>>
>> Go ahead and disable the Windows Firewall and try updating. If that
>> works,
>> would you please let me know? You can contact me off the newsgroup by
>> going
>> to my blog (http://msinfluentials.com/blogs/jesper) and clicking the
>> Contact
>> link.
>>
>> To disable the Windows Firewall do this:
>> 1. Open the Control Panel
>> 2. Open the Windows Firewall control panel
>> 3. Click "Change settings."
>> 4. Accept the elevation prompt
>> 5. Check the "Off (not recommended)" radio button.
>> 6. Click OK.
>>
>> Now try updating Defender. Please let me know if this works. I would tell
>> you how to disable the Norton firewall, but I do not have it, so I do not
>> know.
>>
>> ---
>> Your question may already be answered in Windows Vista Security:
>> http://www.amazon.com/gp/product/047...otectyourwi-20
>>
>>
>> "oana" wrote:
>>
>> > you are right.. i have norton internet security and i looked in the
>> > windows
>> > firewall and it was on. what do you advice me to do?to swicth off the
>> > windows
>> > firewall ? i don t know to swicth the norton firewall off.. but i guess
>> > i ll
>> > find it in the options.which is more protector for my comp?
>> >
>> > thank you there much
>> >
>> > "Jesper" wrote:
>> >
>> > > Could you try manually updating it and see what happens? The
>> > > instructions are
>> > > at:
>> > > http://support.microsoft.com/kb/923159/
>> > >
>> > > The error 80070005 means you have a permissions problem. There are
>> > > several
>> > > possible reasons for this. One is if you have two (or more) firewalls
>> > > installed. You don't happen to have Norton Internet Security, or some
>> > > other
>> > > security suite, installed do you? If so, you may have both that
>> > > firewall and
>> > > the Windows firewall running, which could cause this problem. Do you
>> > > know how
>> > > to check whether the firewall is running in that suite? You can check
>> > > the
>> > > state of the Windows Vista built-in firewall in the Windows Firewall
>> > > Control
>> > > Panel.
>> > > ---
>> > > Your question may already be answered in Windows Vista Security:
>> > > http://www.amazon.com/gp/product/047...otectyourwi-20
>> > >
>> > >
>> > > "oana" wrote:
>> > >
>> > > > 80070005 is the no of the error.please help me! thank you


Reply With Quote
  #8 (permalink)  
Old 04-07-2008
Alun Jones
 

Posts: n/a
Re: defender won t update and windows can t look for updates eithe
"Bob" <bob@nowhere.net> wrote in message
news:RsGdnUE7O6O1lGnanZ2dnUVZ_qygnZ2d@comcast.com. ..
> It's called "360" because Symantec's goal is complete ownership of your
> computer, and with even less communication about what it's trying to do or
> ways to configure it than ever before (which would only interfere with its
> goal.) That, along with Symantec's famous technical support, makes Norton
> 360 a disaster that I would only install on Granny's computer if she was
> going to disinherit me.


I thought it was called 360 because that's the number of days you'll be
unable to use your computer the way you want it to this year.

Alun.
~~~~


Reply With Quote
  #9 (permalink)  
Old 04-08-2008
Bob
 

Posts: n/a
Re: defender won t update and windows can t look for updates eithe
That works too. ;-)

"Alun Jones" <alun@texis.invalid> wrote in message
news:u13dNCQmIHA.5692@TK2MSFTNGP03.phx.gbl...
> "Bob" <bob@nowhere.net> wrote in message
> news:RsGdnUE7O6O1lGnanZ2dnUVZ_qygnZ2d@comcast.com. ..
>> It's called "360" because Symantec's goal is complete ownership of your
>> computer, and with even less communication about what it's trying to do
>> or ways to configure it than ever before (which would only interfere with
>> its goal.) That, along with Symantec's famous technical support, makes
>> Norton 360 a disaster that I would only install on Granny's computer if
>> she was going to disinherit me.

>
> I thought it was called 360 because that's the number of days you'll be
> unable to use your computer the way you want it to this year.
>
> Alun.
> ~~~~
>


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