Security causing mail problems

What firewall, anti-virus application or security suite is installed?

"SStone" <SStone@discussions.microsoft.com> wrote in message
news:0E2768B6-5DB1-423C-BEE3-89A1B057E7A4@microsoft.com...
>
> Forgot to answer the question. I'm having no problem on the internet or
> with
> receiving mail. It's only this "time out" problem with replies, forward
> and
> attachments. Some conflict is causing it to hang.
>
> "Dave" wrote:
>
>> If you have a modem and a router, trying turning them off for a minute,
>> then
>> back on.
>> To do it "by the book", you turn off your PC, router and modem, then turn
>> them back on in the reverse order.
>>
>> I've had a problem with the RR DNS servers lately, but I don't think
>> that's
>> your problem... you can access sites on the internet ok, can't you?
>>
>> --
>> Vista Home Premium 32 SP1
>> http://get.live.com/wlmail/overview
>>
>>
>> "SStone" <SStone@discussions.microsoft.com> wrote in message
>> news0359415-B3A1-4B1C-8FAA-B915F3B07820@microsoft.com...
>> > Bob, thanks for your suggestion. That was one of the first things I did
>> > on
>> > Friday to be sure something wasn't messed in RR setup.
>> > Then I deleted and set-up my account three times last night on my
>> > machine
>> > to
>> > be absolutely certain. Next, I set myself up (using same rr account
>> > info)
>> > on
>> > my husband's XP machine. The set-up works fine on his machine.
>> >
>> > If that's not what you were suggesting, please let me know. I'm looking
>> > for
>> > all possibilities. Thanks!
>> >
>> > By the way, this problem happens with both Windows Mail and Live Mail.
>> > The
>> > forum team suggested getting a new email program, and since it's
>> > happening
>> > with 2 email programs, I suspect security conflict.
>> >
>> > "Bob F." wrote:
>> >
>> >> Just a thought. Sometimes it's hard for your eye to pick up an error,
>> >> and
>> >> here it's crucial that all the entries are perfect. If you have in
>> >> fact
>> >> "checked everything", then delete the account, find the rr help setup
>> >> page,
>> >> and remake a new rr account.
>> >>
>> >> --
>> >> Regards, BobF.
>> >> "SStone" <SStone@discussions.microsoft.com> wrote in message
>> >> news:EB6AAC4D-4A46-4EB9-B1E9-74862ED38655@microsoft.com...
>> >> > Cannot reply, forward or send attachments. Have worked on this for
>> >> > 2
>> >> > days
>> >> > within the Windows Mail Forum. Something is causing a delay in
>> >> > getting
>> >> > mail
>> >> > to the server. This appears to have something to do with security.
>> >> > Has
>> >> > anyone
>> >> > seen a resolution?
>> >> >
>> >> > Details -
>> >> > Unable to send mail problem was sporadic. Had Norton 2007. Took it
>> >> > in
>> >> > to
>> >> > tech support for service and they upgraded to 2008. At forum
>> >> > suggestion,
>> >> > deleted Norton and used the symantec utility to remove the remaining
>> >> > pieces.
>> >> > Replaced Norton with CA Suite. One person thought the Norton proxy
>> >> > may
>> >> > not
>> >> > be
>> >> > able to be removed.
>> >> > My ISP is RoadRunner high speed over cable. Have checked all setting
>> >> > w/RR.
>> >> > Inbound, outbound servers work. RR does not cross over servers nor
>> >> > do
>> >> > they
>> >> > block any ports. I am able to send anything through their webmail
>> >> > with
>> >> > no
>> >> > problem.
>> >> > Error:
>> >> > Your server has unexpectedly terminated the connection. Possible
>> >> > causes
>> >> > for
>> >> > this include server problems, network problems, or a long period of
>> >> > inactivity. Subject 'Re: Email issues?', Account:
>> >> > 'pop-server.stny.rr.com',
>> >> > Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25,
>> >> > Secure(SSL):
>> >> > No,
>> >> > Error Number: 0x800CCC0F
>> >> >
>> >> > If no security fix is known, any others ideas where to look for
>> >> > solution?
>> >> > Do I need to do a system restore from my disks?
>> >>
>> >>
>>

As long as the e-mail program doesn't point to the proxy,
the existence of the proxy doesn't matter. You need to
trace the path from the e-mail program's output to the
port for the SMTP server just to make sure there is no
onboard software proxy.

Don't ask me how - I'm trying to familiarize myself with
Vista as it is. Some things are easy to find, and some
seem navigationally counterintuitive even after you stumble
across their location. Even "search" and "help" seem very
awkward.

"SStone" <SStone@discussions.microsoft.com> wrote in message
news:FC0BA384-2ADC-4321-87B4-AD3D8841E8DE@microsoft.com...
> Yes, that's the weird thing. Most people find this problem gets fixed when
> they disable antivirus email scanning. Someone wondered if a piece of
> Norton
> was stuck... I believed they said that some email program proxies stay in
> the
> machine even after you delete the software and run the clean-up utility.
>
> I also made sure that Windows Mail is an allowed program in the firewall.
>
> "FromTheRafters" wrote:
>
>> Have you tried disabling e-mail virus scanning?
>> ....or setting a longer timeout?
>>
>> "SStone" <SStone@discussions.microsoft.com> wrote in message
>> news:0E2768B6-5DB1-423C-BEE3-89A1B057E7A4@microsoft.com...
>> >
>> > Forgot to answer the question. I'm having no problem on the internet or
>> > with
>> > receiving mail. It's only this "time out" problem with replies, forward
>> > and
>> > attachments. Some conflict is causing it to hang.
>> >
>> > "Dave" wrote:
>> >
>> >> If you have a modem and a router, trying turning them off for a
>> >> minute,
>> >> then
>> >> back on.
>> >> To do it "by the book", you turn off your PC, router and modem, then
>> >> turn
>> >> them back on in the reverse order.
>> >>
>> >> I've had a problem with the RR DNS servers lately, but I don't think
>> >> that's
>> >> your problem... you can access sites on the internet ok, can't you?
>> >>
>> >> --
>> >> Vista Home Premium 32 SP1
>> >> http://get.live.com/wlmail/overview
>> >>
>> >>
>> >> "SStone" <SStone@discussions.microsoft.com> wrote in message
>> >> news0359415-B3A1-4B1C-8FAA-B915F3B07820@microsoft.com...
>> >> > Bob, thanks for your suggestion. That was one of the first things I
>> >> > did
>> >> > on
>> >> > Friday to be sure something wasn't messed in RR setup.
>> >> > Then I deleted and set-up my account three times last night on my
>> >> > machine
>> >> > to
>> >> > be absolutely certain. Next, I set myself up (using same rr account
>> >> > info)
>> >> > on
>> >> > my husband's XP machine. The set-up works fine on his machine.
>> >> >
>> >> > If that's not what you were suggesting, please let me know. I'm
>> >> > looking
>> >> > for
>> >> > all possibilities. Thanks!
>> >> >
>> >> > By the way, this problem happens with both Windows Mail and Live
>> >> > Mail.
>> >> > The
>> >> > forum team suggested getting a new email program, and since it's
>> >> > happening
>> >> > with 2 email programs, I suspect security conflict.
>> >> >
>> >> > "Bob F." wrote:
>> >> >
>> >> >> Just a thought. Sometimes it's hard for your eye to pick up an
>> >> >> error,
>> >> >> and
>> >> >> here it's crucial that all the entries are perfect. If you have in
>> >> >> fact
>> >> >> "checked everything", then delete the account, find the rr help
>> >> >> setup
>> >> >> page,
>> >> >> and remake a new rr account.
>> >> >>
>> >> >> --
>> >> >> Regards, BobF.
>> >> >> "SStone" <SStone@discussions.microsoft.com> wrote in message
>> >> >> news:EB6AAC4D-4A46-4EB9-B1E9-74862ED38655@microsoft.com...
>> >> >> > Cannot reply, forward or send attachments. Have worked on this
>> >> >> > for
>> >> >> > 2
>> >> >> > days
>> >> >> > within the Windows Mail Forum. Something is causing a delay in
>> >> >> > getting
>> >> >> > mail
>> >> >> > to the server. This appears to have something to do with
>> >> >> > security.
>> >> >> > Has
>> >> >> > anyone
>> >> >> > seen a resolution?
>> >> >> >
>> >> >> > Details -
>> >> >> > Unable to send mail problem was sporadic. Had Norton 2007. Took
>> >> >> > it
>> >> >> > in
>> >> >> > to
>> >> >> > tech support for service and they upgraded to 2008. At forum
>> >> >> > suggestion,
>> >> >> > deleted Norton and used the symantec utility to remove the
>> >> >> > remaining
>> >> >> > pieces.
>> >> >> > Replaced Norton with CA Suite. One person thought the Norton
>> >> >> > proxy
>> >> >> > may
>> >> >> > not
>> >> >> > be
>> >> >> > able to be removed.
>> >> >> > My ISP is RoadRunner high speed over cable. Have checked all
>> >> >> > setting
>> >> >> > w/RR.
>> >> >> > Inbound, outbound servers work. RR does not cross over servers
>> >> >> > nor
>> >> >> > do
>> >> >> > they
>> >> >> > block any ports. I am able to send anything through their webmail
>> >> >> > with
>> >> >> > no
>> >> >> > problem.
>> >> >> > Error:
>> >> >> > Your server has unexpectedly terminated the connection. Possible
>> >> >> > causes
>> >> >> > for
>> >> >> > this include server problems, network problems, or a long period
>> >> >> > of
>> >> >> > inactivity. Subject 'Re: Email issues?', Account:
>> >> >> > 'pop-server.stny.rr.com',
>> >> >> > Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25,
>> >> >> > Secure(SSL):
>> >> >> > No,
>> >> >> > Error Number: 0x800CCC0F
>> >> >> >
>> >> >> > If no security fix is known, any others ideas where to look for
>> >> >> > solution?
>> >> >> > Do I need to do a system restore from my disks?
>> >> >>
>> >> >>
>> >>
>>
>>