Re: Remote Assistance Safety
Nope, you might get a message about not connecting as securly as possible,
since it is an XP machine. Works fine though.
"js248" <email@example.com> wrote in message
> Thank you Mark. When and if we set this up, I will make sure that it is
> our IP address they add. I know little to nothing about this, but am
> to learn all I can before utilizing this tool. Do you also know if it is
> going to be a problem if I have Vista and they have XP?
> "Mark Burnett" wrote:
>> It really depends on how much they are lowering it to let you in.
>> they aren't just turning it off. I would recommend you give them your IP
>> address and they add an exception just for you.
>> "js248" <firstname.lastname@example.org> wrote in message
>> > If I am remotely assisting another computer, and they are having to
>> > lower
>> > their firewall to let me in, can hackers more easily access their
>> > computer?
>> > I don't want to jeopordize their system.