RE: Help installing an antivirus
So far no luck. I have tried hitting the save button and it acts like it is
downloading it but then when it completes I can't find it on my computer. Not
in my downloads, not in my recent changes, not by using the search. I have
tried installing it straight, saving it to install later, I have added avast
to my safe list, I have tried temporarily turning off the firewall. I can't
install it in safe mode because after I "download" it I can go into safe mode
but its no where to be found again. I never knew a computer could come from
the factory with malware or a virus on it. It will not let me install avast,
or any other firewall despite the fact that it keeps telling me that I need
to install one. I am starting to hate vista. It looks like I will have no
choice but to take it some place to be cleaned.
> I am trying to install Avast which has worked great for me in the past on my
> old computer with Windows XP. My new computer with Vista is a problem. It
> does the first box asking to run or save and has the download timer on it.
> But then nothing happens. It does not go to the next box installing it. I
> tried adding the Avast website to my list of safe sites. Even turned off my
> firewall trying to get the program to load. When that didn't work I tried the
> McAfee antivirus. Same thing, it will not install an antivirus for me. I am
> not very technical savy, but it should not be that difficult to download,
> never had a problem on the xp. Anyone have any suggestions?