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Cannot log onto Vista Ultimate: key negotiation process failed

microsoft.public.windows.vista.security






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  #1 (permalink)  
Old 12-07-2007
Sam
 

Posts: n/a
Cannot log onto Vista Ultimate: key negotiation process failed
Owtch - spent the last 2 days customizing my Vista Ultimate 64 bit laptop and
was just about to take an image - tried to log back in and got:

windows security initialization of the key negotiation process failed with
the following error

Now I wish I had enabled my admin account...

Anybody know what's going on, what might have caused it, and how to correct?

With Regards
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  #2 (permalink)  
Old 12-07-2007
Sam
 

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RE: Cannot log onto Vista Ultimate: key negotiation process failed
Hmmm... I can log in using safe mode...

I sure would appreciate help in understanding what has happened here. I am
uncomfortable taking an image to rely upon for the future because I don't
consider that my current OS is in a "known state".
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  #3 (permalink)  
Old 12-07-2007
Charlie42
 

Posts: n/a
Re: Cannot log onto Vista Ultimate: key negotiation process failed
"Sam" <Sam@discussions.microsoft.com> wrote:

> Hmmm... I can log in using safe mode...
>
> I sure would appreciate help in understanding what has happened here. I
> am
> uncomfortable taking an image to rely upon for the future because I don't
> consider that my current OS is in a "known state".


If you can log on in safe mode, you should try to do a system restore to a
point in time when the computer functioned properly. Then
reinstall/customize whatever you did prior to the error, one step at a time.
Hopefully you can isolate the problem that way.

Charlie42

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  #4 (permalink)  
Old 12-07-2007
Sam
 

Posts: n/a
Re: Cannot log onto Vista Ultimate: key negotiation process failed
Thanks-
I have already tried system restore.

Unfortunately, I find more evidence that System Restore IS (as I suspected)
only monitoring sectors that contain designated OS related files...


I booted up my recovery CD and tried to revert using different restore
points - still the same error...

Which confirms that System Restore is SELECTIVE in what it TRACKS and
RESTORES - having been a GoBack user for years under XP Pro, I found that
GoBack was designed for COMPLETE reverts (i.e. every single bit that was
changed is reverted back); GoBack (premium version - before Symantec got
it...) then offered the choice of "unreverting" specific files). I am quite
certain GoBack would have saved me with whatever this problem is; looks like
I am way-out-of-luck in this situation with System Restore... apparently
whatever "changed" that resulted in this problem occured within a sector that
System Restore was not "monitoring"... rendering the Restore Points
ineffective for my situation...

I've narrowed down the problem to Verisoft Access Manager - it won't let me
log in (Safe mode allows me to log in) - so now I am trying to figure out how
to disable it (no luck with msconfig... seems I need to know which registry
keys to mess with because they have replaced the functionality of some of the
standard windows functions)
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  #5 (permalink)  
Old 12-07-2007
Sam
 

Posts: n/a
Re: Cannot log onto Vista Ultimate: key negotiation process failed
Tried a different approach to loging in by using the Verisoft Logon Wizard.
This offers more details about the problem:

Verisoft Logon Wizard: The required Services Keyset does not exist. Create
a new Services Keyset or restore the previously saved keyset from the backup
file.

Does anyone know about the Services Keyset and options for me?


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  #6 (permalink)  
Old 12-07-2007
Charlie42
 

Posts: n/a
Re: Cannot log onto Vista Ultimate: key negotiation process failed
"Sam" <Sam@discussions.microsoft.com> wrote:

> I have already tried system restore.
>
> Unfortunately, I find more evidence that System Restore IS (as I
> suspected)
> only monitoring sectors that contain designated OS related files...


That's not entirely correct. System Restore will also affect third-party
programs and their registry keys, i.e. if you install a program and restore
to a point before the new program was installed, the program and it's keys
will vanish. Likevise, if you undo the restore, the program should reappear.
Sadly, this doesn't always work...

<snip>
> I've narrowed down the problem to Verisoft Access Manager - it won't let
> me
> log in (Safe mode allows me to log in) - so now I am trying to figure out
> how
> to disable it (no luck with msconfig... seems I need to know which
> registry
> keys to mess with because they have replaced the functionality of some of
> the
> standard windows functions)


I can't help you with that software (or the wizard you mention in your other
post), but hopefully someone know it and can. Anyway, you should take a look
at Verisoft's and your computer manufacturer's (hp?) support sites.

Here's some general Microsoft advice on troubleshooting a Vista OS that wont
start:

http://windowshelp.microsoft.com/Win...b4fed1033.mspx

You should try the System File Checker tool (sfc) in safe mode first though.
This tool might find your problem, and will let you restore corrupted system
files, if you have any.

http://support.microsoft.com/kb/929833

Charlie42

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  #7 (permalink)  
Old 12-27-2007
Sam
 

Posts: n/a
Re: Cannot log onto Vista Ultimate: key negotiation process failed
Hi Charlie42 - thanks for your post.
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