Unable to connect to shared printer from Vista, but XP okay

I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router at
address http://192.168.1.1:1631/printers/My_Printer. I can connect to the
printer, and print successfully from a Windows XP machine, yet when I try to
connect to the same address from Windows Vista I am told:

"Windows cannot connect to the printer. Make sure that you have typed the
name correctly, and that the printer is connected to the network."

Adding it as a local printer and then assigning the port
http://192.168.1.1:1631/printers/My_Printer doesn't work either, test prints
just sit in the queue.

I assume the router is also your print server device.

Adding this after the network printer search page, Not on the list, Select
printer by name


enter the URL information in the dialog.

Is the "My Printer" a US Robotics requirement?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Quitch" <Quitch@discussions.microsoft.com> wrote in message
news:C131D221-863D-4029-9A45-972130853B30@microsoft.com...
>I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router at
> address http://192.168.1.1:1631/printers/My_Printer. I can connect to the
> printer, and print successfully from a Windows XP machine, yet when I try
> to
> connect to the same address from Windows Vista I am told:
>
> "Windows cannot connect to the printer. Make sure that you have typed the
> name correctly, and that the printer is connected to the network."
>
> Adding it as a local printer and then assigning the port
> http://192.168.1.1:1631/printers/My_Printer doesn't work either, test
> prints
> just sit in the queue.

Thanks for the reply.

The steps you posted are what I have tried and lead to the error I posted. I
also tried changing the name to Printer to remove the underscore in case that
caused a problem, but no joy.

The router is indeed the print server too. It registers the printer as Ready
and from the XP machine last night I printed off a manual without problems.

I should also note that the failure is almost instantaneous, rather than a
long timeout.

"Alan Morris [MSFT]" wrote:

> I assume the router is also your print server device.
>
> Adding this after the network printer search page, Not on the list, Select
> printer by name
>
>
> enter the URL information in the dialog.
>
> Is the "My Printer" a US Robotics requirement?
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Quitch" <Quitch@discussions.microsoft.com> wrote in message
> news:C131D221-863D-4029-9A45-972130853B30@microsoft.com...
> >I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router at
> > address http://192.168.1.1:1631/printers/My_Printer. I can connect to the
> > printer, and print successfully from a Windows XP machine, yet when I try
> > to
> > connect to the same address from Windows Vista I am told:
> >
> > "Windows cannot connect to the printer. Make sure that you have typed the
> > name correctly, and that the printer is connected to the network."
> >
> > Adding it as a local printer and then assigning the port
> > http://192.168.1.1:1631/printers/My_Printer doesn't work either, test
> > prints
> > just sit in the queue.
>
>
>

the print server support another protocol like LPR or Raw rather than http?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Quitch" <Quitch@discussions.microsoft.com> wrote in message
news91AD355-A78E-462C-BF00-040F22E474F3@microsoft.com...
> Thanks for the reply.
>
> The steps you posted are what I have tried and lead to the error I posted.
> I
> also tried changing the name to Printer to remove the underscore in case
> that
> caused a problem, but no joy.
>
> The router is indeed the print server too. It registers the printer as
> Ready
> and from the XP machine last night I printed off a manual without
> problems.
>
> I should also note that the failure is almost instantaneous, rather than a
> long timeout.
>
> "Alan Morris [MSFT]" wrote:
>
>> I assume the router is also your print server device.
>>
>> Adding this after the network printer search page, Not on the list,
>> Select
>> printer by name
>>
>>
>> enter the URL information in the dialog.
>>
>> Is the "My Printer" a US Robotics requirement?
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Quitch" <Quitch@discussions.microsoft.com> wrote in message
>> news:C131D221-863D-4029-9A45-972130853B30@microsoft.com...
>> >I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router
>> >at
>> > address http://192.168.1.1:1631/printers/My_Printer. I can connect to
>> > the
>> > printer, and print successfully from a Windows XP machine, yet when I
>> > try
>> > to
>> > connect to the same address from Windows Vista I am told:
>> >
>> > "Windows cannot connect to the printer. Make sure that you have typed
>> > the
>> > name correctly, and that the printer is connected to the network."
>> >
>> > Adding it as a local printer and then assigning the port
>> > http://192.168.1.1:1631/printers/My_Printer doesn't work either, test
>> > prints
>> > just sit in the queue.
>>
>>
>>

No, it simply allows you to give a name and description to the printer and
provides you the HTTP link for it. No additional configuration is provided
for.

"Alan Morris [MSFT]" wrote:

> the print server support another protocol like LPR or Raw rather than http?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Quitch" <Quitch@discussions.microsoft.com> wrote in message
> news91AD355-A78E-462C-BF00-040F22E474F3@microsoft.com...
> > Thanks for the reply.
> >
> > The steps you posted are what I have tried and lead to the error I posted.
> > I
> > also tried changing the name to Printer to remove the underscore in case
> > that
> > caused a problem, but no joy.
> >
> > The router is indeed the print server too. It registers the printer as
> > Ready
> > and from the XP machine last night I printed off a manual without
> > problems.
> >
> > I should also note that the failure is almost instantaneous, rather than a
> > long timeout.
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> I assume the router is also your print server device.
> >>
> >> Adding this after the network printer search page, Not on the list,
> >> Select
> >> printer by name
> >>
> >>
> >> enter the URL information in the dialog.
> >>
> >> Is the "My Printer" a US Robotics requirement?
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Quitch" <Quitch@discussions.microsoft.com> wrote in message
> >> news:C131D221-863D-4029-9A45-972130853B30@microsoft.com...
> >> >I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router
> >> >at
> >> > address http://192.168.1.1:1631/printers/My_Printer. I can connect to
> >> > the
> >> > printer, and print successfully from a Windows XP machine, yet when I
> >> > try
> >> > to
> >> > connect to the same address from Windows Vista I am told:
> >> >
> >> > "Windows cannot connect to the printer. Make sure that you have typed
> >> > the
> >> > name correctly, and that the printer is connected to the network."
> >> >
> >> > Adding it as a local printer and then assigning the port
> >> > http://192.168.1.1:1631/printers/My_Printer doesn't work either, test
> >> > prints
> >> > just sit in the queue.
> >>
> >>
> >>
>
>
>

Okay, but are other print protocols documented in the manual other than
http?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Quitch" <Quitch@discussions.microsoft.com> wrote in message
news:3EB1EA7A-60BD-4C9F-9419-97FA8057800B@microsoft.com...
> No, it simply allows you to give a name and description to the printer and
> provides you the HTTP link for it. No additional configuration is provided
> for.
>
> "Alan Morris [MSFT]" wrote:
>
>> the print server support another protocol like LPR or Raw rather than
>> http?
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Quitch" <Quitch@discussions.microsoft.com> wrote in message
>> news91AD355-A78E-462C-BF00-040F22E474F3@microsoft.com...
>> > Thanks for the reply.
>> >
>> > The steps you posted are what I have tried and lead to the error I
>> > posted.
>> > I
>> > also tried changing the name to Printer to remove the underscore in
>> > case
>> > that
>> > caused a problem, but no joy.
>> >
>> > The router is indeed the print server too. It registers the printer as
>> > Ready
>> > and from the XP machine last night I printed off a manual without
>> > problems.
>> >
>> > I should also note that the failure is almost instantaneous, rather
>> > than a
>> > long timeout.
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> I assume the router is also your print server device.
>> >>
>> >> Adding this after the network printer search page, Not on the list,
>> >> Select
>> >> printer by name
>> >>
>> >>
>> >> enter the URL information in the dialog.
>> >>
>> >> Is the "My Printer" a US Robotics requirement?
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Quitch" <Quitch@discussions.microsoft.com> wrote in message
>> >> news:C131D221-863D-4029-9A45-972130853B30@microsoft.com...
>> >> >I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL
>> >> >router
>> >> >at
>> >> > address http://192.168.1.1:1631/printers/My_Printer. I can connect
>> >> > to
>> >> > the
>> >> > printer, and print successfully from a Windows XP machine, yet when
>> >> > I
>> >> > try
>> >> > to
>> >> > connect to the same address from Windows Vista I am told:
>> >> >
>> >> > "Windows cannot connect to the printer. Make sure that you have
>> >> > typed
>> >> > the
>> >> > name correctly, and that the printer is connected to the network."
>> >> >
>> >> > Adding it as a local printer and then assigning the port
>> >> > http://192.168.1.1:1631/printers/My_Printer doesn't work either,
>> >> > test
>> >> > prints
>> >> > just sit in the queue.
>> >>
>> >>
>> >>
>>
>>
>>

I have the same problem.
no other protocol are mentioned.
what should I do? (on XP it worked fine, It had only http address... I
don't need use LPR/RAW protocols.)


--
royik
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