RE: Dell Photo All-In-One 924 Printer
I would try uninstalling the printer software unless it is a version
specifically for Vista. After uninstalling the software, reconnect the
printer. Vista by default supports a number of printers. I would avoid using
the XP software.
For scanning, I would go to "Windows Photo Gallery" and choose File, then
"Import from camera or scanner". Not sure if this helps you for scanning
documents. I think that there may be another app that can scan in files in
Vista, but I forget when it is located. Good luck.
> Hopefully, someone can help me. I have upgraded my Dell PC to Microsoft
> Windows Vista Home Premium. As a result, I had to reinstall all my programs,
> including the printer. After several attempts to uninstall and reinstall the
> printer, I finally got it to actually print. However, it is not allowing me
> to scan documents or copy them. Does anyone know how I can achieve this? My
> roomate and I have been at this for three exhausting afternoons and it is
> frustrating. The alert messages we get is that we have to disconnect and
> reconnect the USB cable, power cable, turn on the printer and re-start the
> computer. Still, it only prints.
> Any suggestions will be greatly appreciated..... Thank you