Re: Vista fax & scan not sending
Startup Type should be "Automatic"
What is the status of your modem in Tools > Fax Accounts?
Is your modem on the VHCL?
"BobH" <BobH@discussions.microsoft.com> wrote in message
> There does not appear to be anything in the event viewer that relates to
> fax service.
> Administrative Tools/Services/Fax/Fax Properties
> Startup Type = Manual
> Service Status = Started
> Log On = This Account - Network Service
> Reconnect - First Failure = Restart
> - Second Failure = Restart
> - Subsequent Failure = Take No Action
> Reset Fail Count After "0" Days
> Reset Service After "1" Minutes
> Dependencies - Plug & Play
> - Print Spooler
> - RPC
> - Telephony
> I hope this is the info that you need. I appreciate you help.
> "Russ Valentine [MVP-Outlook]" wrote:
>> Do you see anything in Event Viewer? What is the status of the Fax
>> in Administrative Tools > Services?
>> Russ Valentine
>> "BobH" <BobH@discussions.microsoft.com> wrote in message
>> >I have set up the fax & scan & it has recognized the internal modem
>> > on the list of compatible hardware. When I try to send the fax the
>> > message
>> > "submitting fax to job queue" is displayed, then the new fax screen
>> > disappears, but nothing happens. The modem does not try to dial out and
>> > I
>> > can
>> > not find any evidence of the fax anywhere on the computer. When an
>> > incoming
>> > call comes in the modem does notify me that there is an incoming call
>> > and
>> > do
>> > I want to answer it as a fax. I have not had any faxes sent to me to
>> > see
>> > if
>> > it does actually receive them. Any help would be appreciated.
>> > Bob