Printer Communication Not Available error

I get a "communication not available" error whenever I try to print to my
printer which is connected via USB. I have tried disabling the firewall
(Norton), turning off auto-protect (norton), unplugging printer from
computer, unplugging printer from power, and re-installing. Nothing seems to
work. Anyone have any suggestions?

And the make and model of printer is.......?

Do other USB devices all work OK?

Have you tried another USB cable?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"jcclark33" <jcclark33@discussions.microsoft.com> wrote in message
news:84FE09C6-D230-48A1-B161-BB6B96F3DC30@microsoft.com...
>I get a "communication not available" error whenever I try to print to my
> printer which is connected via USB. I have tried disabling the firewall
> (Norton), turning off auto-protect (norton), unplugging printer from
> computer, unplugging printer from power, and re-installing. Nothing seems
> to
> work. Anyone have any suggestions?

I tried another USB cable and different ports. All of the ports work fine
with other USB equipment.

I have a Dell A962 All-in-one printer. I even downloaded the latest drivers
from their website. They are baffled also.

"Cari (MS-MVP)" wrote:

> And the make and model of printer is.......?
>
> Do other USB devices all work OK?
>
> Have you tried another USB cable?
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> http://www.coribright.com/windows
>
> "jcclark33" <jcclark33@discussions.microsoft.com> wrote in message
> news:84FE09C6-D230-48A1-B161-BB6B96F3DC30@microsoft.com...
> >I get a "communication not available" error whenever I try to print to my
> > printer which is connected via USB. I have tried disabling the firewall
> > (Norton), turning off auto-protect (norton), unplugging printer from
> > computer, unplugging printer from power, and re-installing. Nothing seems
> > to
> > work. Anyone have any suggestions?
>
>