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Spooling error

microsoft.public.windows.vista.print fax scan






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  #1 (permalink)  
Old 06-12-2007
Danielle
 

Posts: n/a
Spooling error
Hi everyone. When I try to print, the document lists as "Printing-Spooling,"
but after a few minutes, "Error--Printing--Printer Busy or Error" appears.
This occurs with any document file type. My printer is an HP 4315
All-In-One, and my operating system is Windows Vista Basic. The printer
drivers are up-to-date, and the print spooler service is started. There is
enough memory on the hard drive, and I've deleted all temporary folders and
files. Also, we're using a wireless print server, in case that makes a
difference.

Thanks!
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  #2 (permalink)  
Old 06-12-2007
Alan Morris [MSFT]
 

Posts: n/a
Re: Spooling error
Are you using a hostname or IP for the print server device? Can you ping
the print server device?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Danielle" <Danielle@discussions.microsoft.com> wrote in message
news:37FEFFAC-7ADE-44C9-AD99-10157BB97A88@microsoft.com...
> Hi everyone. When I try to print, the document lists as
> "Printing-Spooling,"
> but after a few minutes, "Error--Printing--Printer Busy or Error" appears.
> This occurs with any document file type. My printer is an HP 4315
> All-In-One, and my operating system is Windows Vista Basic. The printer
> drivers are up-to-date, and the print spooler service is started. There
> is
> enough memory on the hard drive, and I've deleted all temporary folders
> and
> files. Also, we're using a wireless print server, in case that makes a
> difference.
>
> Thanks!



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