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Printer Keeps Dissapear

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  #1 (permalink)  
Old 06-04-2007
cybergoobr
 

Posts: n/a
Printer Keeps Dissapear
I have a HP PS 3310 all-in-one. Using Vista Ultimate 64bit. Wireless
connected. Every couple of times that I reboot my system, my printer is gone.
I have to run the installer again to get it back in my system. If anyone
knows a fix please post or rely to email...Thanks
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  #2 (permalink)  
Old 06-05-2007
Cari \(MS-MVP\)
 

Posts: n/a
Re: Printer Keeps Dissapear
Your print spooler is stopping because the driver is becoming corrupted.

Uninstall and reinstall.

Written for XP but same method for Vista:
http://www.coribright.com/windows/Article_One.htm

Get the newest drivers from HP:
http://h10025.www1.hp.com/ewfrf/wc/s... 9491&lang=en
and do NOT forget the critical update as well, further down on that same
page.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"cybergoobr" <cybergoobr@discussions.microsoft.com> wrote in message
news:47DA35D2-7B93-4BEB-844C-DCD75C6890A5@microsoft.com...
>I have a HP PS 3310 all-in-one. Using Vista Ultimate 64bit. Wireless
> connected. Every couple of times that I reboot my system, my printer is
> gone.
> I have to run the installer again to get it back in my system. If anyone
> knows a fix please post or rely to email...Thanks


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  #3 (permalink)  
Old 06-05-2007
cybergoobr
 

Posts: n/a
Re: Printer Keeps Dissapear
I have uninstalled and reinstalled the software several times. And I have
already downloaded the latest version of the driver from HP. I guess i'll
have to wait until HP has a newer driver.
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  #4 (permalink)  
Old 06-09-2007
Rob Baxmann
 

Posts: n/a
Re: Printer Keeps Dissapear
Re install you hp drivers then goto computer management services. Scroll
down to "HP CUE DeviceDiscovery Service" and disable it.

"cybergoobr" <cybergoobr@discussions.microsoft.com> wrote in message
news:47DA35D2-7B93-4BEB-844C-DCD75C6890A5@microsoft.com...
>I have a HP PS 3310 all-in-one. Using Vista Ultimate 64bit. Wireless
> connected. Every couple of times that I reboot my system, my printer is
> gone.
> I have to run the installer again to get it back in my system. If anyone
> knows a fix please post or rely to email...Thanks


Reply With Quote
  #5 (permalink)  
Old 07-06-2007
cybergoobr
 

Posts: n/a
Re: Printer Keeps Dissapear
Well...so your fix has been working for a month now...THANKS

"Rob Baxmann" wrote:

> Re install you hp drivers then goto computer management services. Scroll
> down to "HP CUE DeviceDiscovery Service" and disable it.
>
> "cybergoobr" <cybergoobr@discussions.microsoft.com> wrote in message
> news:47DA35D2-7B93-4BEB-844C-DCD75C6890A5@microsoft.com...
> >I have a HP PS 3310 all-in-one. Using Vista Ultimate 64bit. Wireless
> > connected. Every couple of times that I reboot my system, my printer is
> > gone.
> > I have to run the installer again to get it back in my system. If anyone
> > knows a fix please post or rely to email...Thanks

>

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