Maybe it's just a typo...but could you explain in more detail what kind of
cable you are using to connect from your printer to your laptop? Your post
implies you are using a parallel cable to a USB connector...that's not
possible. From what I remember, the 940c has both connectors...which one are
you using?
Does the printer print a test page properly?
Tim
"Bex king" <Bex
king@discussions.microsoft.com> wrote in message
news:7BEED74B-07A3-4422-B327-1FD4491DD7A9@microsoft.com...
> PLease help! I'm not the most tech minded person. I have just got a new
> Packard Bell laptop and it won't recognise my old HP Deskjet 940c Printer.
> I
> am connecting the printer through a parallel cable and Laptop on the usb
> port. When i go tthe HP Website it says i don't have to download anything
> it
> is already on the lap top. Butnothing is happening any ideas?