Re: Epson Perfection V100 scanner
I think I found the problem. The port that was being used had USB printing
support listed first and the scanner listed second. When I switched the
scanner to a different port the problem appears to have disappeared. When I
tried using the problem port with a flash (thumb) drive it also had problems
being recognized. Other ports do not seem to have that problem. I thank you
for your timely help and good suggestions. Events like this are certainly
frustrating, but that is how learning takes place and I have learned a few
"Cari (MS-MVP)" wrote:
> First thing to try is a new USB cable. Second route might be a new (and
> more powerful) PSU.
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
> "Rbrummy" <Rbrummy@discussions.microsoft.com> wrote in message
> > It turns out that disabling the suspend settings for the USB ports does
> > not
> > seem to make a difference. The scanner loses communication before
> > starting
> > the scan, while warming up, or even reports that it is scanning when it
> > isn't. I am beginning to wonder if the Epson driver has issues. What say
> > you? Thanks for the reply you gave me and any future reply you might
> > have.
> > "Cari (MS-MVP)" wrote:
> >> Are the USB ports set to 'sleep' when not in use to save power? (Device
> >> Manager, Hardware, Universal Serial Bus Controllers.... click on each one
> >> in
> >> turn and check from the Power tab.
> >> --
> >> Cari (MS-MVP)
> >> Windows Technologies - Printing & Imaging
> >> http://www.coribright.com/windows
> >> "Rbrummy" <Rbrummy@discussions.microsoft.com> wrote in message
> >> news:BAD21407-B711-4FDF-8956-58626B74E3B6@microsoft.com...
> >> > My operating system is Windows Vista on a new Dell XPS 6600. I
> >> > purchased
> >> > an
> >> > Epson Perfection V100 flatbed scanner and downloaded and installed the
> >> > Vista
> >> > drivers from the Epson website. The scanner works but very often it
> >> > loses
> >> > communication before the scan begins and while it reports it is warming
> >> > up.
> >> > I then must unplug the USB connection and plug it back in for
> >> > communication
> >> > to occur. Any ideas on how to remedy this? This problem has become a
> >> > real
> >> > irritant. Any help would be much appreciated.