05-19-2007
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Re: Cannot connect Vista Fax and Scan to SBS Shared Fax
One other thought. Are you running as an administrator when you are
configuring the client fax software?
--
Russ Valentine
[MVP-Outlook]
"ASTENG88" <asteng88@msn.com> wrote in message
news:76A658C4-C7BA-4111-AF42-4F74AD695BCA@microsoft.com...
> Hi Russ,
> So, no solution then.....
>
> How do I open a support incident with microsoft? Do I have to pay for
> this?
> I really hope its free as vista is (in my opinion) still beta software
> although its been released.
> --
> _________
> Andrew
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> I did read the entire post. Thank you so much for admonishing me to do
>> so.
>> I will withdraw from offering any assistance and permit you to solve this
>> on
>> your own by opening a support incident with Microsoft. As a courtesy for
>> the
>> rest of us, please post back with your solution.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "ASTENG88" <asteng88@msn.com> wrote in message
>> news:BC393E6C-511F-4084-921F-D7B7AD1FEB21@microsoft.com...
>> > Hi Russ,
>> > Thanks for the reply, but try reading the entire previous posts before
>> > posting a suggestion.
>> > I tried all the combinations with and without backslashes and it still
>> > hangs.
>> > I know there is another posting which is unanswered with the same
>> > problem.
>> > it seems like no one has the answer to this. could you possibly find
>> > out
>> > from
>> > one of the guys at microsoft as we seem to be going around in circles
>> > here.
>> >
>> > Many Thanks
>> > _________
>> > Andrew
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Try dropping the backslashes.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "ASTENG88" <asteng88@msn.com> wrote in message
>> >> news:670C080E-BD11-4E80-BEF0-523DC7BD9CE5@microsoft.com...
>> >> > Also I have looked at an identical thread and I can see the
>> >> > questions
>> >> > you
>> >> > are
>> >> > asking and I have done and gone through the same things:
>> >> > in the NETWORK FAX location in Vista Fax and Scan, I have entered my
>> >> > server
>> >> > name as:
>> >> >
>> >> > \\usap-svr1
>> >> > \\usap-svr1\
>> >> > usap-svr1
>> >> > \\USAP-SVR1
>> >> >
>> >> > etc etc etc
>> >> >
>> >> > still round and round the wait wheel turns and I cannot even kill
>> >> > the
>> >> > application, I have to restart because I get the famous windows (not
>> >> > responding) quote.
>> >> >
>> >> > I await your reply with a positive fix my MVP friend
>> >> > --
>> >> > _________
>> >> > Andrew
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> Perhaps you would like to start with what you tried and what
>> >> >> happened.
>> >> >> Spare
>> >> >> no detail. Pretend we aren't there watching. Rather hard for us to
>> >> >> guess
>> >> >> what's wrong when you provide no information.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "ASTENG88" <asteng88@msn.com> wrote in message
>> >> >> news:1D81CF4E-A6D5-4153-8EAF-E6B64B624B6D@microsoft.com...
>> >> >> >I just recently purchased 2 HP computers for work and they both
>> >> >> >have
>> >> >> >Vista
>> >> >> > Business installed. The server we have is SBS 2003 RC1 and it has
>> >> >> > a
>> >> >> > shared
>> >> >> > fax which all of our XP Pro machines connect through without a
>> >> >> > problem.
>> >> >> > I cannot connect Vista Fax and Scan to the shared fax to send
>> >> >> > faxes
>> >> >> > but
>> >> >> > the
>> >> >> > XP machines work just fine. Any Ideas would be appreciated.
>> >> >> > --
>> >> >> > _________
>> >> >> > Andrew
>> >> >>
>> >>
>>
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