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HP 6200 disappears from Vista

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  #1 (permalink)  
Old 11-16-2009
TommieVtwin
 

Posts: n/a
HP 6200 disappears from Vista

I've been experiencing a very annoying problem with an HP 6200 series.
The printer is connected via a USB HUB to my VISTA PC. Regularly I have
to connect this printer direct to another PC, which cannot be networked
with the VISTA PC. Now here's the weird part:
Sometimes (most of the time) the printer will disappear from the Vista
PC, but not always. When it does disappear, it re-installs when I
re-connect it to the USB HUB.

Via the VISTA PC, this printer is also shared in my private network to
an XP PC. The annoying part is that by disappearing from the VISTA PC,
also the shared printer disappears and I have to manually share the
printer every time it re-installs.

Question is quite simple, but I haven't been able to figure out a
solution: How can I prevent this printer from disappearing from Vista
when I disconnect it from the USB HUB?


--
TommieVtwin
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  #2 (permalink)  
Old 11-20-2009
Alan Morris [MSFT]
 

Posts: n/a
Re: HP 6200 disappears from Vista
HP has an application that delete the printer when it's not attached. I
forgot the application HP Que Discovery or something similar. Disable the
service if you do not wish to have HP delete the device.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"TommieVtwin" <guest@unknown-email.com> wrote in message
news:598ec9790cfff65087c2f7ec4ee41457@nntp-gateway.com...
>
> I've been experiencing a very annoying problem with an HP 6200 series.
> The printer is connected via a USB HUB to my VISTA PC. Regularly I have
> to connect this printer direct to another PC, which cannot be networked
> with the VISTA PC. Now here's the weird part:
> Sometimes (most of the time) the printer will disappear from the Vista
> PC, but not always. When it does disappear, it re-installs when I
> re-connect it to the USB HUB.
>
> Via the VISTA PC, this printer is also shared in my private network to
> an XP PC. The annoying part is that by disappearing from the VISTA PC,
> also the shared printer disappears and I have to manually share the
> printer every time it re-installs.
>
> Question is quite simple, but I haven't been able to figure out a
> solution: How can I prevent this printer from disappearing from Vista
> when I disconnect it from the USB HUB?
>
>
> --
> TommieVtwin



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