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Jobs disappearing from queue without printing

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  #1 (permalink)  
Old 11-03-2009
Doug
 

Posts: n/a
Jobs disappearing from queue without printing
Vista Home Premium 32-bit printing to Brother HL-5240 laser connected locally
via USB. This has been workin for a few months, but today will not print.
Pausing the print queue shows the jobs, but as soon as the queue is unpaused
the jobs just disappear.

I have stopped and started the Print Spooler, deleted and reinstalled the
printer but it still won't print.
I plugged in and installed an old Canon printer and it works OK so I don't
see how the spooler can be the problem. I have tried printing directly
rather than spooling but nothing seems to work.
--
Doug
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  #2 (permalink)  
Old 11-10-2009
Alan Morris [MSFT]
 

Posts: n/a
Re: Jobs disappearing from queue without printing
check for system eventlog entries

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Doug" <Doug@discussions.microsoft.com> wrote in message
news5FE3CAE-04BF-4799-9AD7-02D2A0E04C64@microsoft.com...
> Vista Home Premium 32-bit printing to Brother HL-5240 laser connected
> locally
> via USB. This has been workin for a few months, but today will not print.
> Pausing the print queue shows the jobs, but as soon as the queue is
> unpaused
> the jobs just disappear.
>
> I have stopped and started the Print Spooler, deleted and reinstalled the
> printer but it still won't print.
> I plugged in and installed an old Canon printer and it works OK so I don't
> see how the spooler can be the problem. I have tried printing directly
> rather than spooling but nothing seems to work.
> --
> Doug



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