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View Ink Cartridge Level

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  #1 (permalink)  
Old 05-05-2007
Cedar Mom
 

Posts: n/a
View Ink Cartridge Level
Previously I had a Windows 2000 PC w/an HPF350 printer/scanner/copier...I
was able to open the printer icon and view the printer ink levels and also
when I installed a new ink cartridge, I had to aline the printer again. A
software program always popped up on my monitor giving me this info. Now
w/Vista I can't find any of that info. Where do I look. Otherwise printer
works great w/Vista.
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  #2 (permalink)  
Old 05-05-2007
Malke
 

Posts: n/a
Re: View Ink Cartridge Level
Cedar Mom wrote:
> Previously I had a Windows 2000 PC w/an HPF350 printer/scanner/copier...I
> was able to open the printer icon and view the printer ink levels and also
> when I installed a new ink cartridge, I had to aline the printer again. A
> software program always popped up on my monitor giving me this info. Now
> w/Vista I can't find any of that info. Where do I look. Otherwise printer
> works great w/Vista.


This is a function of the printer drivers. If you are using the basic
drivers that came with Vista, the function probably isn't included. Look
on HP's support site for your specific model printer. If they have their
own updated drivers, use those. If they don't because your printer is
older (and I assume it is older since you had it on a Win2k box), then
I'm sorry but the function will not be available in Vista.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #3 (permalink)  
Old 05-06-2007
Cari \(MS-MVP\)
 

Posts: n/a
Re: View Ink Cartridge Level
You need the new drivers from HP's website:
http://h10025.www1.hp.com/ewfrf/wc/s...128314&lang=en

Uninstall the printer as it is at the moment, and disconnect it from the PC.
Download the software.

Run the software and DO NOT connect the printer to the PC until the software
tells you to do so.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Cedar Mom" <Cedar Mom@discussions.microsoft.com> wrote in message
news:219DF24D-CEC7-4C36-90EB-0BED86814EFF@microsoft.com...
> Previously I had a Windows 2000 PC w/an HPF350 printer/scanner/copier...I
> was able to open the printer icon and view the printer ink levels and also
> when I installed a new ink cartridge, I had to aline the printer again. A
> software program always popped up on my monitor giving me this info. Now
> w/Vista I can't find any of that info. Where do I look. Otherwise
> printer
> works great w/Vista.


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