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Connecting to Network printers on Vista machine

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  #1 (permalink)  
Old 05-02-2007
Jack Taylor
 

Posts: n/a
Connecting to Network printers on Vista machine
I just purchased a new Vista Business machine and am unable to connect to our
network printers. When I try to add a printer to this machine, I click on
"Add a network, wireless or Bluetooth Printer" in the "Printers" folder in
CONTROL PANEL. The only thing I get after that is the message "Windows
Explorer has stopped working, then the message "Windows Explorer is
restarting." It then takes me back to my desktop.

Any ideas as to what's going and how I can connect to my network printers?

J Taylor
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  #2 (permalink)  
Old 05-03-2007
Dan [MSFT]
 

Posts: n/a
Re: Connecting to Network printers on Vista machine
Are you on a domain (managed network) or a workgroup (unmanaged network)?

If managed, find my response to the thread "Re: Add network printer problem"
for instructions on how to work around one known issue here.

Dan

"Jack Taylor" <JackTaylor@discussions.microsoft.com> wrote in message
news:EFF27A08-BCBA-4A86-8BE5-2FA97941C5AC@microsoft.com...
>I just purchased a new Vista Business machine and am unable to connect to
>our
> network printers. When I try to add a printer to this machine, I click on
> "Add a network, wireless or Bluetooth Printer" in the "Printers" folder in
> CONTROL PANEL. The only thing I get after that is the message "Windows
> Explorer has stopped working, then the message "Windows Explorer is
> restarting." It then takes me back to my desktop.
>
> Any ideas as to what's going and how I can connect to my network printers?
>
> J Taylor



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