hp all in one c6380 wireless printing

I have a dell inspiron 1545 with Vista Home Premium Serv pack 1.  I have an HP all in one c6380 working fine with my linksys router.  Then one day I could not print anymore.  Printer said off line when looking at the printers from control panel.  I have other laptops that print fine.  I have tried to delete the printer and reinstall, this has worked in the past.  Now when I did this I get an error message that says "Cannot load wizard pages for standard TCP/IP port." I have read some things that maybe a registry key may need to be changed.  Does anyone have any suggestions?  Thank you


Post Originated from http://www.VistaForums.com Vista Support Forums

Did you delete it or uninstall it?

Did you try System Restore to when it was installed and working correctly?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


"beech129" wrote in message news:e76On$DIKHA.1988@TK2MSFTNGP03.phx.gbl...
>
> I have a dell inspiron 1545 with Vista Home Premium Serv pack 1.  I
> have an HP all in one c6380 working fine with my linksys router. 
> Then one day I could not print anymore.  Printer said off line when
> looking at the printers from control panel.  I have other
> laptops that print fine.  I have tried to delete the printer and
> reinstall, this has worked in the past.  Now when I did this I get an
> error message that says "Cannot load wizard pages for standard
> TCP/IP port." I have read some things that maybe a registry key may
> need to be changed.  Does anyone have any suggestions?  Thank
> you
>
>
> Post Originated from http://www.VistaForums.com Vista Support Forums

I did delet it and tried to reinstall.  That's when I started gettiing the wizard error.  I didn't try the system restore.  That is a great idea.  Thank you.


Post Originated from http://www.VistaForums.com Vista Support Forums

[vaultkeeper7]

Quote:

Originally Posted by beech129

I have a dell inspiron 1545 with Vista Home Premium Serv pack 1.  I have an HP all in one c6380 working fine with my linksys router.  Then one day I could not print anymore.  Printer said off line when looking at the printers from control panel.  I have other laptops that print fine.  I have tried to delete the printer and reinstall, this has worked in the past.  Now when I did this I get an error message that says "Cannot load wizard pages for standard TCP/IP port." I have read some things that maybe a registry key may need to be changed.  Does anyone have any suggestions?  Thank you


Post Originated from Windows Vista Forums Vista Support Forums

You should try re-installing the printer drivers. If that doesn’t work, try connecting to a different printer. You may also try checking if the cartridges are full. If none of these help, contact the printer support. Hope this helps. check this site for more details.