problem getting printer to work on system
hello, i have a problem with getting my pagepro 1400 working on my new
its windows vista 64 bit with all the updates.
i have used the usb plug and play auto instal and the printer shows up
in microsoft office as a printer to select put when i go to print
through the printer, it offers it up as if the printer is offline and
ask me to save the print file.
the printer status states the printer is not installed to the local
port, and that non-usb connections are not supported, which i believe i
understand, but the printer is still pluged in through usb, the same usb
port as the instal (ive tried all my usb ports with the port and other
devices and they work and the printer still shows as not connected to
another odd note is i was going to try uninstalling the diver and
reinstalling it and i get the error printer spooler is unstable, please
restart and try again, and this never works for me. ive checked to see
if the printer spooler is running and it is, ive turned it off and tried
to uninstal and no such luck, turned it back on...etc..and no such luck.
i am kind of lost as to who this problem is with, my old xp system had
the printer working fine. is this a problem with vista 64bit or konica
vista drivers or both?
thanks for your help!