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Re: Canon 4200F does not work on Vista

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  #1 (permalink)  
Old 06-26-2009
MamboKnave
 

Posts: n/a
Re: Canon 4200F does not work on Vista
On 26 Giu, 06:06, "Cari \(MS-MVP\)" <newsgro...@coribright.com> wrote:
> Did you also download and install the DelDrv from the Canon website?http://www.usa.canon.com/consumer/co...nfoAct&tabact=...
> --
> Cari (MS-MVP)
> Windows Technologies *- Printing & Imaginghttp://www.coribright.com/windows


Thanks for asking.
First, I installed both ScanGear and Toolbox without running DelDrv
before. The "Not Responding" status kicked in.

Then, although it's not an upgrade XP to Vista (it's a brand new PC
with Vista) I did run the DelDrv before installing ScanGear and
Toolbox again.

Always same results: The "Not Responding" status persists.

I run out of options...
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  #2 (permalink)  
Old 06-29-2009
MamboKnave
 

Posts: n/a
Re: Canon 4200F does not work on Vista
On 26 Giu, 21:07, "Cari \(MS-MVP\)" <newsgro...@coribright.com> wrote:
> And did you install the drivers before connecting the scanner to the PC?


Yes. Sequence:

- Disconnect the USB of the scanner.
- Run deldrvvst2120ej (although I don't see the utility since this
Dell PC came brand new with Vista)
- Run 4200fvst8611a_xpen (the driver installer)
- Reconnect the scanner USB
- Install cstbwin4612en (the ToolBox SW)

No luck: When I open the ToolBox, it get stuck and "Not Responding".
Same thing when I try to scan just pushing the button on the scanner.
I can only kill the ToolBox.

Cannot be that I'm the only one in the world using the Canon 4200F on
Vista. And the only one fighting such problems...
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  #3 (permalink)  
Old 07-01-2009
MamboKnave
 

Posts: n/a
Re: Canon 4200F does not work on Vista
On Jun 29, 2:45*pm, "Cari \(MS-MVP\)" <newsgro...@coribright.com>
wrote:
> Give Canon support an email or call. *I do know and can confirm the Lide200
> works fine in Vista 64... and in Windows 7 64 for that matter.
> --


Yes, Canon recognizes that the 4200F driver (ScanGear CS 8.6.1.1a) is
not functional. They are fixing it and providing an updated one
shortly.

Thanks!
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