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Vista support for Epson Sylus Photo 960 - promosed but not delivered

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  #1 (permalink)  
Old 04-23-2007
Abe
 

Posts: n/a
Vista support for Epson Sylus Photo 960 - promosed but not delivered
A while back in this newsgroup, someone from MS said that an Epson
person in Vista printing group confirmed that Espon is promising a
full featured Vista driver for this printer in April.

I can confirm that the USA Epson site indicated that there is no such
plan to provide a full featured Vista driver for this printer.

Did Epson lie? Or does the site not know what it is talking about?

Help?

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  #2 (permalink)  
Old 04-23-2007
Cari \(MS-MVP\)
 

Posts: n/a
Re: Vista support for Epson Sylus Photo 960 - promosed but not delivered
What exactly do you mean by fully featured? There is a driver included in
Vista... and an Easy Print application which supports Vista on Epson's
website.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Abe" <noone@nowhere.com> wrote in message
news:icdo23d82hqn7brjkvabr7jfmarilga0v4@4ax.com...
>A while back in this newsgroup, someone from MS said that an Epson
> person in Vista printing group confirmed that Espon is promising a
> full featured Vista driver for this printer in April.
>
> I can confirm that the USA Epson site indicated that there is no such
> plan to provide a full featured Vista driver for this printer.
>
> Did Epson lie? Or does the site not know what it is talking about?
>
> Help?
>


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  #3 (permalink)  
Old 04-23-2007
Abe
 

Posts: n/a
Re: Vista support for Epson Sylus Photo 960 - promosed but not delivered
>What exactly do you mean by fully featured? There is a driver included in
>Vista... and an Easy Print application which supports Vista on Epson's
>website.


The included driver does not support ink level monitoring,
double-sided printing, and a few other features of the printer. You
have to go back to XP to use those features.

Refer to these previous posts by Alan Morris:

You already have the answer!

From: Masumi (Seiko Epson)

Sent: Tuesday, February 13, 2007 10:54 AM

To: Alan Morris; Epson Printing Team;

Subject: RE: Windows Vista and Epson Stylus Photo 960 printer

Hello Alan

>Is there a compatible driver or is this an error?


It is an error of our home page.

Stylus Photo 960 will probably be supported by our custom driver. I
will confirm the launch schedule by tomorrow. Additionally I will
request to change our web site.

Thank you

Macky
--
Our Epson Web site has been updated. "Stylus Photo 960" was deleted.
We are going to launch "Stylus Photo 960 Vista printer drivers (only
32 bit)" around Middle of April 2007.

Thank you

Macky
--
Alan Morris
Windows Printing Team


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  #4 (permalink)  
Old 04-23-2007
jimrx4
 

Posts: n/a
Re: Vista support for Epson Sylus Photo 960 - promosed but not delivered
Same with HP Photosmart 7960 and HP says no new drivers will be offered.
Sucks! My printer is just a little over a year old. One would think some of
these companies would do a better job - it's not like Vista caught them by
surprise.



"Abe" <noone@nowhere.com> wrote in message
news:s3po23hjto4ngt9q7b3o9a9b6la1vcep3b@4ax.com...
> >What exactly do you mean by fully featured? There is a driver included
> >in
>>Vista... and an Easy Print application which supports Vista on Epson's
>>website.

>
> The included driver does not support ink level monitoring,
> double-sided printing, and a few other features of the printer. You
> have to go back to XP to use those features.
>
> Refer to these previous posts by Alan Morris:
>
> You already have the answer!
>
> From: Masumi (Seiko Epson)
>
> Sent: Tuesday, February 13, 2007 10:54 AM
>
> To: Alan Morris; Epson Printing Team;
>
> Subject: RE: Windows Vista and Epson Stylus Photo 960 printer
>
> Hello Alan
>
>>Is there a compatible driver or is this an error?

>
> It is an error of our home page.
>
> Stylus Photo 960 will probably be supported by our custom driver. I
> will confirm the launch schedule by tomorrow. Additionally I will
> request to change our web site.
>
> Thank you
>
> Macky
> --
> Our Epson Web site has been updated. "Stylus Photo 960" was deleted.
> We are going to launch "Stylus Photo 960 Vista printer drivers (only
> 32 bit)" around Middle of April 2007.
>
> Thank you
>
> Macky
> --
> Alan Morris
> Windows Printing Team
>
>


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  #5 (permalink)  
Old 04-23-2007
Alan Morris [MSFT]
 

Posts: n/a
Re: Vista support for Epson Sylus Photo 960 - promosed but not delivered
Epson is in control of this device's destiny. You need to ping Epson for
ink monitor support. That's never been a Microsoft requirement.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Abe" <noone@nowhere.com> wrote in message
news:s3po23hjto4ngt9q7b3o9a9b6la1vcep3b@4ax.com...
> >What exactly do you mean by fully featured? There is a driver included
> >in
>>Vista... and an Easy Print application which supports Vista on Epson's
>>website.

>
> The included driver does not support ink level monitoring,
> double-sided printing, and a few other features of the printer. You
> have to go back to XP to use those features.
>
> Refer to these previous posts by Alan Morris:
>
> You already have the answer!
>
> From: Masumi (Seiko Epson)
>
> Sent: Tuesday, February 13, 2007 10:54 AM
>
> To: Alan Morris; Epson Printing Team;
>
> Subject: RE: Windows Vista and Epson Stylus Photo 960 printer
>
> Hello Alan
>
>>Is there a compatible driver or is this an error?

>
> It is an error of our home page.
>
> Stylus Photo 960 will probably be supported by our custom driver. I
> will confirm the launch schedule by tomorrow. Additionally I will
> request to change our web site.
>
> Thank you
>
> Macky
> --
> Our Epson Web site has been updated. "Stylus Photo 960" was deleted.
> We are going to launch "Stylus Photo 960 Vista printer drivers (only
> 32 bit)" around Middle of April 2007.
>
> Thank you
>
> Macky
> --
> Alan Morris
> Windows Printing Team
>
>



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  #6 (permalink)  
Old 04-24-2007
Abe
 

Posts: n/a
Re: Vista support for Epson Sylus Photo 960 - promosed but not delivered
>Epson is in control of this device's destiny. You need to ping Epson for
>ink monitor support. That's never been a Microsoft requirement.


I would think that being able to tell how much in is left in your
printer would be a requirement for even the most basic driver.
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  #7 (permalink)  
Old 04-24-2007
Cari \(MS-MVP\)
 

Posts: n/a
Re: Vista support for Epson Sylus Photo 960 - promosed but not delivered
Well you might think that, but the manufacturers don't see things the same
way us consumers do. If being able to tell how much ink was left in the
cartridge was totally essential, all the cartridges would be like Canon
ones..... SEE THROUGH! So even if the software did not tell you how much
was left, all you had to do was open the printer and LOOK at them. It's
not rocket science, or even printer science, but sometimes common sense is
lacking in developers and designers.

Sometimes I wonder if the developers ever use the printers that they want us
to buy!


"Abe" <noone@nowhere.com> wrote in message
news:jehq23d64kvnsl8hlevq6jl399c5pokfoe@4ax.com...

>
> I would think that being able to tell how much in is left in your
> printer would be a requirement for even the most basic driver.


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  #8 (permalink)  
Old 12-18-2007
JohnDaddyo
 

Posts: n/a
Re: Vista support for Epson Sylus Photo 960 - promosed but not delivered

...hoping to reach someone, I wonder if you were ever able to loacte a
driver for your Stylus Photo 960?
I am stuck myself. The crazy thing is I had the driver when I got Vista
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  #9 (permalink)  
Old 12-23-2007
1465w
 

Posts: n/a
Re: Vista support for Epson Sylus Photo 960 - promosed but not delivered

Previously, Macky said:

"Stylus Photo 960 will probably be supported by our custom driver. I
will confirm the launch schedule by tomorrow. Additionally I will
request to change our web site."

and

"Our Epson Web site has been updated. 'Stylus Photo 960' was deleted.
We are going to launch 'Stylus Photo 960 Vista printer drivers (only
32 bit)' around Middle of April 2007."

However, as of 12/22/07, no driver is available on Epson's web site for
the Stylus Photo 960, and the Epson Web-based support team has been
unresponsive my question about this issue.

Does anyone know the status of Stylus Photo 960 Vista printer drivers?


--
1465w
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  #10 (permalink)  
Old 12-27-2007
jfergus1@tampabay.rr
 

Posts: n/a
Re: Vista support for Epson Sylus Photo 960 - promosed but not delivered

I cannot say why, but this worked for me. I had my 960 working for over
6 months with Vista till I set my pc back to "factory"
Of course, I lost my printer driver which Epson USED to offer on their
site!

anyway try this?
*With your Epson CD in*, thru Control Pane, Add Printer, choose "Have
Disk" it wants to find a "AUTORUN.INF" file. Of course it's not there.
Close that box out and you should then have another box to choose you
CD drive. Do that and voila, it installs!
...now if someone can help me with why my printer will not
feed?????????


--
jfergus1@tampabay.rr
------------------------------------------------------------------------
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