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HP 6100xi printer/scanner support

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  #1 (permalink)  
Old 04-21-2007
tonyj321@gmail.com
 

Posts: n/a
HP 6100xi printer/scanner support
Hi, anyone have any luck getting HP 6100xi scanner working fully under
vista, in particular the "Scan to" function on the front panel? I have
tried installing the Vista version of HP Solution Center under but it
just says "No HP devices have been detected" (read no devices we care
to support anymore).

HP recommendation seems to be to upgrade to an almost identical
printer which they "support" under vista, but I really don't want to
throw away a perfectly good printer, and if I did upgrade I certainly
wouldn't upgrade to another HP printer if this is their idea of
support.

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  #2 (permalink)  
Old 04-23-2007
Cari \(MS-MVP\)
 

Posts: n/a
Re: HP 6100xi printer/scanner support
You followed the instructions at:
http://h10025.www1.hp.com/ewfrf/wc/d...=79480&lang=en

I notice it doesn't mention the scanner button on the front panel, only with
Windows software so maybe they consider that an 'advanced feature' that is
not supported under Vista.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

<tonyj321@gmail.com> wrote in message
news:1177179552.483518.256520@e65g2000hsc.googlegr oups.com...
> Hi, anyone have any luck getting HP 6100xi scanner working fully under
> vista, in particular the "Scan to" function on the front panel? I have
> tried installing the Vista version of HP Solution Center under but it
> just says "No HP devices have been detected" (read no devices we care
> to support anymore).
>
> HP recommendation seems to be to upgrade to an almost identical
> printer which they "support" under vista, but I really don't want to
> throw away a perfectly good printer, and if I did upgrade I certainly
> wouldn't upgrade to another HP printer if this is their idea of
> support.
>


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  #3 (permalink)  
Old 04-24-2007
tonyj321@gmail.com
 

Posts: n/a
Re: HP 6100xi printer/scanner support
Yes, I followed the instructions on the HP web page. The basic printer
driver is OK, but the basic scanner driver is useless. It doesn't
support any of the front panel buttons, scan to PDF, or any of the
functionality you would expect from a reasonable scanner.

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