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Multiple issues installing Canon MP620 on x64.

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  #1 (permalink)  
Old 06-23-2009
constrict
 

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Multiple issues installing Canon MP620 on x64.

Decided to get a new printer and trash the Epson, perhaps I made a bad
choice.

Here's some screenshots of 3 different error messages I get no matter
which way I try and get this thing installed it seems impossible.

Tried uninstalling/reinstalling software, uninstalling usb drivers and
reinstalling...It looks like it almost installs but then fails at the
end. Argh!
[image: http://photos.tomcouture.com/img/v3/p414826456.jpg]

I can't even add/modify any 'printer' settings without getting an error
message like this:
[image: http://photos.tomcouture.com/img/v3/p132113344.jpg]


[image: http://photos.tomcouture.com/img/v3/p335800788.jpg]


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  #2 (permalink)  
Old 06-23-2009
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Re: Multiple issues installing Canon MP620 on x64.

Uninstalled all drivers/software, rebooted and turned the printer on
just as windows loaded and still FAILED. I don't understand why the
canon software needs windows to locate and install the drivers which it
can't find even though I point to the correct directory on the disc....
I even manually installed them directly from the software disc and still
got all the same errors.

[image: http://photos.tomcouture.com/img/v4/p1037680344.jpg]


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Old 06-23-2009
Chiefjim
 

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Re: Multiple issues installing Canon MP620 on x64.

I have the MP620 Blue Edition (don't know what the blue part does) It
installed without a problem on my Vista 64 machine. I just hooked it up
with the USB connection and did not attempt to mess with the wireless
(which I understand some people have had problems with) This is the best
printer I have ever used. Excellent quality in regular print and
especially photos.


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Old 06-23-2009
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Re: Multiple issues installing Canon MP620 on x64.

Description:
Windows detected a new device attached to your computer, but could
not find the driver software it needs to make the device usable. Each
device manufacturer typically includes driver software of a CD that
comes with the device, or as a download from its website. The hardware
ID of your device is USBPRINT\CanonMP620_series91BA.

Problem signature:
Problem Event Name: PnPDriverNotFound
Architecture: x64
Hardware Id: USBPRINT\CanonMP620_series91BA
OS Version: 6.0.6001.2.3.0.256.1
Locale ID: 1033


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