Generally, if you hear the modem dial and then hear a ring from the far end,
the modem is doing its job. During the ringing, did you hear CNG tones (An
1100Hz tone transmitted by a fax machine when it calls another fax machine.
The half-second tone is repeated every 3.5 seconds for approximately 45
seconds)? Any chance you might have typed the number wrong the first time?
BVRP is a third party offering that is commonly bundled with modems. Vista
SP1 has historically had no effect on Fax operations. Note that modems
appearing on the Vista Hardware Compatibility List are the only ones
"guaranteed" to work with WFS.
Windows Vista Compatibility Center
Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
-- KVOA Television, Tucson, AZ.
Live at Hot Licks - www.badnewsbluesband.comcom
"timko" <firstname.lastname@example.org> wrote in message
> Hello All,
> I have a vista ultimate quad core 32 bit machine. It works great.
> I had to fax a doc yesterday and I couldn't do it.
> I loaded the program, went to the page, typed in phone number and other
> I hear the fax program dial ... on my speakers, not the modem speaker -
> the stereo speakers. I do not hear the dial tone - it just dials the
> number and then it rings 18 or 20 times and gives up. Two minutes later,
> it redials.
> I took DSL filter and telephone wire and connected to my backup celeron
> 1.7 machine and BVP (I think it is) software, I can print-fax a
> document. So, I know the wire and the dsl filter is ok.
> I got the fax off my desk but it sure is inconvenient. I'd appreciate
> if anybody had an idea.
> The kicker is that I did fax from the program 6-12 months ago ... It
> was prior to upgrading vista to service pack 1.
> Thanks in advance for any suggestions.