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Setting Printing Preference in Vista x64

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  #1 (permalink)  
Old 05-17-2009
mahojazz
 

Posts: n/a
Setting Printing Preference in Vista x64

Hi,

i have plug in my HP laserJet 1010 into my laptop's usb port. I have
even download the HP vistax64 driver for this particular printer. But
the problem arise when i want to set printing preference for this
printer. There will be an error and windows explorer will restart
itself. But the problem is the printer can print out my document but do
not allow me setup the print. Is it due to the vistax64 driver issue? Is
there a workaround like installing the driver for Vista x86 instead?
will there be any issue? Thanks


--
mahojazz
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  #2 (permalink)  
Old 05-17-2009
mahojazz
 

Posts: n/a
Re: Setting Printing Preference in Vista x64

To add on to my above problem,
I get this error "Thunking Spooler APIS from 32 to 64 bit process has
stopped working" , when i tried to click on properties of the printer.
Any idea what it mean? Sorry, i am very new to vistax64. Thanks


--
mahojazz
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  #3 (permalink)  
Old 05-18-2009
Cari \(MS-MVP\)
 

Posts: n/a
Re: Setting Printing Preference in Vista x64
You appear to have installed a 32 bit driver for your printer, when you MUST
install a 64 bit driver. Make sure you UNINSTALL the 32 bit driver.....
http://www.coribright.com/windows/Article_One.htm

Step 4 is most important, forget this step and all you have done is left the
driver exactly where it was. (Although the article says XP, the procedure
is identical for Vista).

After you've ensured you've cleaned up all the printer drivers on your PC,
follow Step 6 to the end, ensuring you get 64 bit drivers for your printer.
If you have other PCs running 32 bit Windows versions that will also be
printing to your printer, you can add the 32 bit drivers to the 64 bit
PCs.....

Control Panel, Printers, Right click on the printer in question, Properties,
Sharing, Additional Drivers.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows


"mahojazz" <guest@unknown-email.com> wrote in message
news:79a5ecc2fb6846e316963d26ff4a052e@nntp-gateway.com...
>
> To add on to my above problem,
> I get this error "Thunking Spooler APIS from 32 to 64 bit process has
> stopped working" , when i tried to click on properties of the printer.
> Any idea what it mean? Sorry, i am very new to vistax64. Thanks
>
>
> --
> mahojazz


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