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Scanning issues HP printers/scanner

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  #1 (permalink)  
Old 05-13-2009
definityto
 

Posts: n/a
Scanning issues HP printers/scanner

Hi all,

I'm running an HP laptop with vista installed. Latest service packs.
I have 3 printers/scanners. One at home which is an HP Photosmart 3310,
and two in the office HP Photosmart C7280 & HP Laserjet M1522nf. I
have the Solution center installed. when i use the scanner at home it
works fine, when i open up the solution center and try to scan, i'm able
to choose the file type ie. bmp, jpg, pdf and scan just fine. Problem
arise when i get into the office and open up solution center it goes
directly to the scan app. Before i was able to choose which scanner to
use between C7280 & HP Laserjet M1522nf. also the with the work
scanners i'm unable to choose the file type of pdf, i only get bmp and
jpg. I have uninstalled and reinstalled the solution center a couple
times, and was wondering if there is anything else i can do besides that
(as the install is very time consuming). Any thoughts or Ideas out
there? Any help would be greatly appreciated.

Thanks


--
definityto
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  #2 (permalink)  
Old 05-14-2009
Cari \(MS-MVP\)
 

Posts: n/a
Re: Scanning issues HP printers/scanner
If your company has volume licensed Adobe Acrobat (full version) you can
install it and scan straight into the application.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"definityto" <guest@unknown-email.com> wrote in message
news:a648e39ca736c2e13cd93a2c80f6e717@nntp-gateway.com...
>
> Hi all,
>
> I'm running an HP laptop with vista installed. Latest service packs.
> I have 3 printers/scanners. One at home which is an HP Photosmart 3310,
> and two in the office HP Photosmart C7280 & HP Laserjet M1522nf. I
> have the Solution center installed. when i use the scanner at home it
> works fine, when i open up the solution center and try to scan, i'm able
> to choose the file type ie. bmp, jpg, pdf and scan just fine. Problem
> arise when i get into the office and open up solution center it goes
> directly to the scan app. Before i was able to choose which scanner to
> use between C7280 & HP Laserjet M1522nf. also the with the work
> scanners i'm unable to choose the file type of pdf, i only get bmp and
> jpg. I have uninstalled and reinstalled the solution center a couple
> times, and was wondering if there is anything else i can do besides that
> (as the install is very time consuming). Any thoughts or Ideas out
> there? Any help would be greatly appreciated.
>
> Thanks
>
>
> --
> definityto


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