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Add Printer wizard does not start in vista

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  #1 (permalink)  
Old 04-17-2009
msd
 

Posts: n/a
Add Printer wizard does not start in vista

I have a 32bit vista ultimate and I can't fire the wizard to add a
printer. it doesn't start at all, or even give an error.

When I try firing from the command line, i get this error:
- "Error loading printui.dll. A dll initialization routine failed".

I tried changing the printui.dll to no avail.

I ran the command line "sfc /scannow" which logs the following in the
CBS.log file:

- "printui.dll.mui do not match actual file [l:30{15}]"printui.dll.mui"
and says it cannot do anything.

I'm at the end of my wits and I would appreciate some help

Thanks


--
msd
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  #2 (permalink)  
Old 04-17-2009
Alan Morris [MSFT]
 

Posts: n/a
Re: Add Printer wizard does not start in vista
what are the file dates of

\windows\system32\printui.dll
and
\windows\system32\en-us\printui.dll.mui substitute \en-us\ with the
locale from your machine if different.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"msd" <guest@unknown-email.com> wrote in message
news:6cdbc0e8941ee8dee2d55e0c3fa3a85f@nntp-gateway.com...
>
> I have a 32bit vista ultimate and I can't fire the wizard to add a
> printer. it doesn't start at all, or even give an error.
>
> When I try firing from the command line, i get this error:
> - "Error loading printui.dll. A dll initialization routine failed".
>
> I tried changing the printui.dll to no avail.
>
> I ran the command line "sfc /scannow" which logs the following in the
> CBS.log file:
>
> - "printui.dll.mui do not match actual file [l:30{15}]"printui.dll.mui"
> and says it cannot do anything.
>
> I'm at the end of my wits and I would appreciate some help
>
> Thanks
>
>
> --
> msd



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  #3 (permalink)  
Old 04-17-2009
msd
 

Posts: n/a
Re: Add Printer wizard does not start in vista

Thanks for the reply Alan,
Both the \windows\system32\printui.dll and
\windows\system32\en-us\printui.dll.mui have the same date of 1/20/2008
7:24PM


--
msd
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  #4 (permalink)  
Old 04-20-2009
Alan Morris [MSFT]
 

Posts: n/a
Re: Add Printer wizard does not start in vista
launch Network Add Printer. You can add local printers as well.

at a command prompt

printui /ip

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"msd" <guest@unknown-email.com> wrote in message
news:41b004fb73106bdaa569738c901efc06@nntp-gateway.com...
>
> Thanks for the reply Alan,
> Both the \windows\system32\printui.dll and
> \windows\system32\en-us\printui.dll.mui have the same date of 1/20/2008
> 7:24PM
>
>
> --
> msd



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