04-15-2009
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Re: 924 AIO won't scan
I have Vista home premium 32 bits. It is a USB connection.I could not get
the Dell AIO center to open. I downloaded a patch to remove the printer, and
downloaded Vista 32 bits drivers. Now the Dell AIO center opens and I can
scan. But when I scan to Works 9 word processer I don't get all of the
docment. ABBYY FineReader Sprinter 6.0, which was on the cd that came with
the printer, won't scan manually. When I scan from the Dell AIO center to
Word, I get the document, but can't do anything with it, because it is an
image. I can't change the format.I think there is something wrong with ABBYY.
--
Ken
"LVTravel" wrote:
>
>
> "Ken" <Ken@discussions.microsoft.com> wrote in message
> news:C982405A-C73E-4805-A634-BFD40DBCD2C2@microsoft.com...
> > I have a Dell Inspiron 1720 laptop with windows Vista. I have added a Dell
> > 924 AIO printer to it . Everything works, but it will not scan. Any ideas?
> > --
> > Ken
>
> Vista 64? - drivers not available for printer. Did you install the printer
> properly? In other words, install software before plugging in the printer.
> This is the normal procedure for all USB printers. The Quick Install sheet
> would have given specific instructions to install.
>
> From the Users Guide:
>
> Pg. 17
>
> "Scan Mode
> The Scan submenu is only available if the printer is connected to a network
> adapter. If you
> choose Scan as the mode, you are prompted to choose the destination computer
> for the scanned
> document. You can scroll through the available computers by pressing the
> arrow buttons.
> Pressing the Menu button selects the currently displayed computer name.
> NOTE: If your printer is connected locally, the Scan submenu does not
> appear; the host computer is
> automatically selected."
>
> Pg. 30
>
> "Scanning
> You can scan with your printer using the printer operator panel or your
> computer.
> 1 Turn on your computer and printer, and make sure they are connected.
> 2 Open the top cover.
> 3 Place the document you want to scan face down on the scanner glass, and
> make sure the
> upper left corner of the front of the document aligns with the arrow on the
> printer. For
> more information, see "Placing Your Document on the Scanner Glass" on page
> 21.
> 4 Close the top cover.
> 5 Open the Dell All-In-One Center by clicking Start→Programs or All
> Programs→Dell
> Printers→Dell Photo AIO Printer 924→Dell All-In-One Center .
> The Dell All-In-One Center opens.
> NOTE: You can also open the Dell All-In-One Center from the operator panel
> on your printer. When
> your printer is in Scan mode, press the Start button . The Dell All-In-One
> Center opens on your
> computer.
> 6 In the Send scanned image to: drop-down menu, select a program as your
> scan
> destination. For example, choose Fax to scan an image you want to fax.
> NOTE: If the program you want to use is not listed, select Search for
> more... in the drop-down menu.
> On the next screen, click Add to locate and add your program to the list.
> 7 Customize your scan settings.
> 8 Click Scan Now to complete your scan."
>
> When you perform the above procedures from the instruction manual that you
> received with the computer, what happens? List any error messages or
> describe exactly what takes place (scan light doesn't illuminate, no
> movement of scanner, etc.)
>
>
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