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HP 4000n / universal print driver / vista business 64

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  #1 (permalink)  
Old 03-28-2009
wildpitch
 

Posts: n/a
HP 4000n / universal print driver / vista business 64

I can do a test print OK via the driver properties, but any application
I choose to print from, Word / Outlook etc throws up an error
dialogue...

"The selected printer 'HP universal printing PCL5 (v4.7)' is not a
supported HP device."

..I'm unsure as to whether this an HP or Vista problem. Has anyone
else seen it or any suggestions on how to make it work?

Cheers


--
wildpitch
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  #2 (permalink)  
Old 03-28-2009
Clark
 

Posts: n/a
Re: HP 4000n / universal print driver / vista business 64
wildpitch wrote:
> I can do a test print OK via the driver properties, but any application
> I choose to print from, Word / Outlook etc throws up an error
> dialogue...
>
> "The selected printer 'HP universal printing PCL5 (v4.7)' is not a
> supported HP device."
>
> .I'm unsure as to whether this an HP or Vista problem. Has anyone
> else seen it or any suggestions on how to make it work?
>
> Cheers
>
>


I suppose you are using the driver from the HP site? Have you tried the
driver included with Vista? If I use the HP Universal driver for my
4500, it will print, but only black and white.

Clark
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  #3 (permalink)  
Old 03-28-2009
wildpitch
 

Posts: n/a
Re: HP 4000n / universal print driver / vista business 64

Yes I was using the driver from the HP website. It seemed Vista itself
had no drivers to speak of, aside from the virtual XPS thing. It's no
great shakes, Vista 64 is now in the bin and I have reverted to 32 bit
which I'd run quite happily for a year or two until I got a new computer
the other day. I figure if something as simple as printing is too much
like hard work I'd probably explode by the time I got some proper apps
installed. Thanks for the reply anyway.


--
wildpitch
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