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Printer Offline

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  #1 (permalink)  
Old 01-23-2009
dschmidt
 

Posts: n/a
Printer Offline

I just enrolled and welcome any help you can provide. My HP PSC 2510
printer went to an offline status for no reason. Worked one day and the
next day it didn't and can't get it back online. The printer is on a
wireless network and I am using an HP Pavilion laptop with Vista Home
Premium.


--
dschmidt
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  #2 (permalink)  
Old 01-23-2009
Alan Morris [MSFT]
 

Posts: n/a
Re: Printer Offline
verify you can ping the printer's IP and hostname and the Standard TCP/IP is
configured with the IP or hostname for the printer. If ping succeeds,
verify that the wireless router is not blocking SNMP traffic or disable SNMP
on the printer's Port configuration.

If the IP for the printer has changed and the port is configured to print to
an old IP, you will need to create a new port with the new name (or use the
hostname).

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"dschmidt" <guest@unknown-email.com> wrote in message
news:fa47e283f4928eb065e28fcfd01e5606@nntp-gateway.com...
>
> I just enrolled and welcome any help you can provide. My HP PSC 2510
> printer went to an offline status for no reason. Worked one day and the
> next day it didn't and can't get it back online. The printer is on a
> wireless network and I am using an HP Pavilion laptop with Vista Home
> Premium.
>
>
> --
> dschmidt



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