Re: Challenges installing HP 7580 software wirelessly...
Thank you for your response. I did as indicated, "Run as Administrator" only
to receive the same results, at the install point 3/4 94%, an install error
which required me to uninstall the program from that point.
Any other thoughts, based on the error message shown below?
Thank you again,
"Cari (MS-MVP)" wrote:
> Before you start to run the HP software, right click on it and Run As
> Administrator. This may help with any permissions problems.
> Cari (MS-MVP) Printing & Imaging
> "Bodene53" <Bodene53@discussions.microsoft.com> wrote in message
> > Hello and TIA for input and advice on this one. I originally installed the
> > AIO software on my Lenovo laptop with Vista business and had to reinstall
> > the
> > program. I can only get to step 3/4 94% before receiving an install error
> > (no
> > codes) and I have to go through the uninstall process. I have tried HP
> > help
> > desk who cannot help, I have tried Lenovo who cannot help, they all say it
> > is
> > something in the register. What have I done? Below is a portion of the
> > error
> > log dealing with the failure point:
> > INFO: Installing INF file 'e:\hpwscu01.inf' (Plug and Play).
> > INFO: Could not open file
> > C:\Windows\System32\DriverStore\FileRepository\hpw scu01.inf_fb0ca3b6\hpwscu01.inf.
> > (Error code 0x2: The system cannot find the file specified.)
> > ERROR: PnP Install failed. (Error code 0x3EE: The volume for a file has
> > been externally altered so that the opened file is no longer valid.)
> > INFO: Attempting to rollback ...
> > I have used the uninstall program on the disk. I Am using the file
> > downloaded from the HP site as well and not the disk. I can load the
> > program
> > through using an USB connection, yet cannot use the program in order to
> > print
> > wirelessly.
> > Thanks for any help or guidance provided. If you need more info from me in
> > order to help with this, please let me know.